Sales and Service Leader - Full Time
About The Position
The Sales and Service Leader at Sephora leads by example to support store success, inspire team members, elevate client experiences, and exceed goals. Through coaching, collaboration, and a passion for beauty, this role helps create a high-performing and inclusive environment. The position is full-time, hourly, and regular, with a stated schedule of 30–40 hours per week. The employee must be available during peak retail operations, including nights, weekends, and holidays, and maintain punctuality and consistent attendance. The role includes coaching and developing team members, supporting onboarding and continuous learning, driving strong client engagement and sales, sharing product expertise, assisting with inventory and visual merchandising, and maintaining store standards and company policies. The position requires the ability to lift and carry up to 50 pounds. Sephora describes its commitment to inclusion and belonging and offers comprehensive healthcare and wellbeing benefits based on eligibility. The listed pay range is $26.00–$30.00 per hour; actual pay depends on qualifications, experience, and other legitimate factors. Sephora is an equal opportunity employer and provides reasonable accommodation to applicants with disabilities or other medical conditions.
Requirements
- At least 2 years of leadership experience in a retail, hospitality, or service environment.
- Proven ability to coach and inspire teams to achieve goals.
- Strong sales and client service skills.
- Excellent communication and interpersonal skills.
- Comfort working in a fast-paced and dynamic environment.
- Ability to quickly learn and share product knowledge and training.
- Ability to lift and carry up to 50 pounds.
- Meet the required minimum number of weekly shifts and hours, with full-time work defined as 30–40 hours per week.
- Availability during peak retail operations, including nights, weekends, and holidays.
- Punctuality and consistent attendance.
Responsibilities
- Lead and inspire team members to deliver exceptional client service and achieve sales goals.
- Contribute to store success through client engagement, product knowledge, and personalized recommendations.
- Provide ongoing feedback and development to improve team performance.
- Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
- Assist with inventory, visual merchandising, and maintaining store standards.
- Promote an inclusive culture of openness and teamwork.
- Uphold company policies and help create a safe and enjoyable shopping experience.
Benefits
- Comprehensive healthcare and wellbeing benefits based on eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
