Sales and Service Leader - Full Time

Sephora•Meridian, ID

1d•$22 - $26•Onsite

About The Position

As a Sales and Service Leader at Sephora, you will help drive store success by leading by example, inspiring team members, elevating client experiences, and contributing to sales goals. Through coaching, collaboration, and a passion for beauty, you will help create a high-performing and inclusive environment. The role supports client engagement, personalized product recommendations, team development, onboarding and ongoing learning, and daily store operations. Full-time work is 30–40 hours per week, with availability during peak retail operations, including nights, weekends, and holidays.

Requirements

Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
Proven ability to coach and inspire teams to achieve goals.
Strong sales and client service skills.
Excellent communication and interpersonal skills.
Comfort working in a fast-paced and dynamic environment.
Ability to quickly learn and share product knowledge and training.
Ability to lift and carry up to 50 pounds.
Meet the required minimum number of weekly shifts/hours; full-time employees work 30–40 hours per week.
Availability during peak retail operations, including nights, weekends, and holidays.
Punctuality and consistent attendance.

Responsibilities

Coach and empower team members to deliver exceptional client service and achieve sales goals.
Contribute to store success through client engagement, product knowledge, and personalized recommendations.
Provide ongoing feedback and development to improve team performance.
Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
Assist with inventory, visual merchandising, and maintaining store standards.
Promote an inclusive culture of openness where everyone feels empowered.
Uphold company policies and help maintain a safe and enjoyable shopping experience.