Sales and Rental Coordinator
About The Position
United Access is hiring a Sales Administrator / Rental Coordinator in Memphis, Tennessee. The role supports customers, coordinates vehicle rentals, assists with sales activities, and helps keep daily operations running smoothly. As a frequent first point of contact, the coordinator helps deliver a welcoming customer experience while working with customers, sales staff, technicians, and leadership. The position involves customer service and administrative tasks, rental preparation and transactions, sales support, and vehicle and mobility-equipment documentation. Bilingual candidates are encouraged to apply.
Requirements
- High school diploma or GED.
- Valid driver's license.
- At least 3 years of customer service experience in a fast-paced environment.
- Strong verbal and written communication skills.
- Experience working with CRM systems and customer records.
- Ability to manage multiple tasks and priorities simultaneously.
- Strong attention to detail and organizational skills.
Nice To Haves
- Experience in a medical office, dealership, or service environment.
- Proficiency with Microsoft Word and Excel.
- Cash handling and accounting reconciliation experience.
- Inventory management experience.
- Bilingual skills.
Responsibilities
- Welcome customers and create a positive first impression.
- Answer and manage incoming phone calls and customer inquiries.
- Build and maintain customer relationships.
- Maintain accurate customer records and account information.
- Process paperwork, payments, invoices, and daily transactions.
- Assist with cash handling, reconciliations, and record keeping.
- Schedule and manage vehicle rentals.
- Prepare rental agreements and collect payments.
- Process rental returns and close rental transactions.
- Assist with occasional rental vehicle deliveries.
- Clean and prepare rental vans for rent.
- Support sales staff with administrative and customer-facing activities.
- Assist customers with mobility equipment, scooter, and wheelchair lift inquiries.
- Conduct customer follow-up and outreach activities.
- Help provide a seamless customer experience throughout the sales process.
- Process vehicle titles, registrations, warranties, and DMV-related documentation.
- Register warranties for mobility equipment installations.
- Manage customer files and documentation.
- Support inventory tracking and ordering processes.
- Assist with special projects and additional administrative duties as needed.
Benefits
- Medical, dental, and vision insurance.
- 401(k) with company match.
- Paid time off and paid holidays.
- Career growth opportunities.
- Supportive team environment.
- Meaningful, mission-driven work.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
