Sales and Rental Associate

Equity LifeStyle Properties•Venice, FL

About The Position

ELS is hiring a Sales and Rental Associate in Venice, Florida. The role involves developing and executing creative sales and marketing plans to drive business to the community. The sales team works collaboratively toward shared goals, and approximately 85% of the associate’s time is spent showing homes. The associate sells, processes, and closes homes; shows homes and explains their features and benefits; and supports prospective customers through model homes, homes at different stages of construction, and available homesites. The role also involves maintaining consistent customer follow-up and communication records, tracking customer traffic, preparing sales agreements, and completing administrative tasks. The associate develops knowledge of the competitive marketplace and works with community and regional leadership on sales and marketing plans, campaigns, and events. Building resident relationships and generating sales through community outreach are also central to the position.

Requirements

Strong customer service and sales skills with a proven history of success.
Strong interpersonal, written, and verbal communication skills when interacting with potential customers, sales leadership, and the operations team.
Positive attitude; self-motivated, resourceful, professional, and capable of achieving goals.
Ability to work in a fast-paced, team-centered environment.
Ability to work weekends on a regular basis.
Strong math skills and ability to calculate figures and amounts such as discounts, interest, and commissions.
Ability to problem-solve and be detail-oriented.
Ability to understand and follow company-established policies and procedures.
Enjoy collaborating, being a team player with a strong work ethic, accepting constructive feedback, and following directions from a manager.
Commitment to self-development in sales, marketing, and technological advancements.
Enjoy self-generating sales through outreach and marketing initiatives.
Ability to use Microsoft Office products, including Outlook and Excel.
Valid driver’s license and clean driving record; required.

Responsibilities

Sell, process, and close homes in accordance with company business plans.
Show homes and highlight the features and benefits of the homes and community; approximately 85% of the time is spent showing homes.
Serve customers in accordance with the company’s selling philosophy and use the provided selling and organizational tools, including accompanying customers through model homes, undecorated models, and available homesites.
Provide timely, consistent follow-through with current customers from initial contact through after closing, and maintain records of all communication.
Develop in-depth knowledge of the competitive marketplace, including product, site, local community, sales, advertising, and demographics.
Monitor and record daily customer traffic using company-designated tracking tools; send thank-you notes to potential customers and continue follow-up.
Complete administrative tasks accurately and promptly while managing priorities.
Create sales agreements, which may include calculating sales tax and monthly payment plans, and run credit checks.
Attend regular rally meetings to review sales and marketing strategies.
Meet with residents and buyers to list and sell homes, and maintain a database of homes available for sale.
Collaborate with the Community Manager, Regional Sales Manager, and/or Regional Manager to develop community sales and marketing plans.
Participate in regional call campaigns and community events.
Build strong resident relationships through ongoing communication and courteous, respectful customer service to generate sales through community outreach.