Sales and Marketing OPC Specialist

Westgate Resorts•Branson, MO

5d•Onsite

About The Position

As a Sales Representative / OPC Greeter, you will serve as the first point of contact for the Westgate Resorts Marketing Team. In this dynamic, customer-facing role, you will engage with vacationers, promote the Westgate Resorts experience, and encourage qualified guests to visit our resort properties by offering exclusive discounts on attraction tickets and vacation packages. In addition to generating tour opportunities, you will assist with booking room nights, selling attraction tickets, and providing concierge-style services that help create memorable vacation experiences. Your ability to build rapport, identify guest needs, and deliver exceptional service will directly contribute to your success. Westgate Resorts is a leading hospitality company committed to delivering exceptional vacation experiences through innovative sales, marketing, and resort operations.

Requirements

Outgoing, personable, and customer-focused, with strong interpersonal communication and face-to-face sales skills.
Confident, persuasive, and resilient, with the ability to engage guests, overcome objections, and create memorable interactions.
Detail-oriented and organized, capable of accurately handling cash, tickets, reservations, and POS transactions.
Self-motivated team player who thrives in both independent and collaborative work environments.
Flexible and dependable, with availability to work mornings, evenings, weekends, and holidays as business needs require.
Energetic and adaptable, with the ability to stand for extended periods in both indoor and outdoor environments.
High school diploma or GED required.

Nice To Haves

Previous hospitality, tourism, retail, customer service, or sales experience is preferred.
Previous OPC, marketing, timeshare, vacation ownership, or sales experience is a plus, but not required.
We provide comprehensive training for motivated individuals ready to succeed.

Responsibilities

Generate sales opportunities by engaging guests and presenting exclusive savings on local attractions, entertainment, and vacation experiences.
Promote resort tours by building rapport with visitors, pre-qualifying prospective guests, and effectively communicating the value of Westgate ownership opportunities.
Deliver exceptional, five-star customer service that enhances the guest experience while maximizing tour sign-ups and earning potential.
Utilize a consultative sales approach to overcome objections, identify guest needs, and confidently close opportunities.
Accurately process point-of-sale transactions, ticket sales, and guest reservations while maintaining attention to detail.
Stay informed on current promotions, resort offerings, and attraction pricing to provide guests with the most compelling vacation packages and savings opportunities.

Benefits

Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
Paid Time Off – Vacation, Sick, and Personal Time to Recharge
Paid Holidays
401(k) with Generous Company Match to Support Your Future
Daily Pay – Access Your Earnings When You Need Them
Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
Wellness Programs to Support Your Well-Being
Flexible Spending Accounts (FSA)
Tuition Assistance to Help You Grow Your Career
Military Leave
Employee Assistance Program (EAP) – Support When You Need It Most
Life, Disability, Accident, Critical Illness, and Hospital Insurance
Pet Insurance for Your Furry Family Members
Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
Low-Cost Gym Membership
NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents After 1 Year of Service
Career Growth and Advancement Opportunities
Community Involvement – Give Back and Make an Impact