Sales and Marketing Director

Better Living SL•Clear Lake, IA
•Onsite

About The Position

At Better Living, the Sales and Marketing Director leads outreach, occupancy growth, and brand development for a senior living community. The role builds relationships with prospective residents, families, referral sources, and the local community to promote services and maintain a strong census. The work takes place in an indoor, climate-controlled assisted living facility focused on personalized care, with travel for marketing and company events.

Requirements

  • Associate or Bachelor’s degree in marketing, communications, business, or a related field preferred.
  • Minimum 2–3 years of sales and marketing experience in long-term care, assisted living, senior housing, or healthcare.
  • Excellent communication, public speaking, and interpersonal skills.
  • Strong understanding of the senior care industry, including state regulations and consumer decision-making processes.
  • Comfort using CRM systems to track outreach and results.
  • Highly organized and self-motivated, with the ability to work independently and collaboratively.
  • Must pass a required criminal background check to serve vulnerable adults.
  • Must be screened for TB and other state-required health care conditions.
  • Ability to read, write, and comprehend English.

Responsibilities

  • Develop and execute strategic marketing plans to meet or exceed occupancy and revenue goals.
  • Manage the full sales cycle, including lead generation, tours, follow-up, relationship building, and closing.
  • Maintain accurate lead tracking, CRM data, and sales reports; analyze metrics to optimize performance.
  • Coordinate and host community tours, open houses, and marketing events.
  • Cultivate and maintain relationships with referral partners, including hospitals, physicians, senior centers, case managers, and discharge planners.
  • Collaborate with the Executive Director and leadership team to support seamless move-in experiences and resident satisfaction.
  • Represent the community at local events, networking functions, and industry gatherings.
  • Manage advertising, digital marketing, and promotional materials in alignment with brand standards.
  • Maintain current knowledge of market trends, competitor activities, and regulatory changes affecting occupancy development.
  • Assist in training front-line staff on customer service and referral engagement techniques.
  • Perform other duties as assigned.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • Paid holidays
  • 401(k) matching
  • Professional development opportunities
  • Employee assistance programs
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