Sales and Leasing Consultant - Austin INFINITI

Continental Auto Group•Austin, TX

About The Position

Austin INFINITI Sales and Leasing Consultants learn and master automotive sales in a value-creation sales experience focused on luxury customers’ needs, while developing INFINITI product knowledge. They guide customers through the purchase experience in a customer-advocating environment. This is a hybrid sales and financing role. The company provides intensive paid sales training for a customer-centric luxury buying experience.

Requirements

Previous automotive sales experience is required.
Must have held a valid driver's license for at least one year and have a clean driving record.
Must be at least 18 years old.
Strong verbal and written communication and listening skills.
Ability to take instruction and follow direction.
Punctuality, strong customer focus, and a growth mindset.
Emotional stability, ability to work on a team, and strong customer service focus.

Nice To Haves

English/Spanish bilingualism; comfortable reading and speaking Spanish.
Understanding of finance and insurance products and coverages.
Desire to learn and understand vehicle financing and comfort presenting financing options.

Responsibilities

Identify customers’ needs and buying motivations and match them with the appropriate vehicle.
Present vehicles, conduct demonstration drives, ask customers to purchase, and address obstacles or objections.
Handle financing as part of the hybrid role, including learning and presenting financing options.
Continuously improve vehicle and process knowledge and educate customers about products and processes.
Assist customers at initial contact, follow up professionally, and provide assistance after purchase.
Track customers by carefully entering information into the database.
Follow up by phone and email and document all customer communications.
Prepare purchase agreements, appraisal information, credit applications, and other documentation with careful attention to detail.
Follow local, state, and federal reporting guidelines.

Benefits

Intensive paid sales training; training pay is $20 per clock hour for up to 60 days.
Employer-paid dental insurance.
Employer-paid life insurance.
Employer-paid medical insurance.
Employer-paid health savings account contribution.
Employer-paid wellness clinic and annual fall flu vaccinations.
Employer percentage matching for 401(k).
Employer-paid parental leave.
Five paid bereavement days per year for immediate family members after 60 days.
Paid vacation: 5 days per year from 60 days to 1 year of employment; 14 days from 1 to 3 years; 19 days from 3 to 7 years; and 24 days after 7 years.
Annual Christmas bonus based on tenure.
Employee vehicle purchase program and discounts on collision repair, parts, and service.
Paid holidays: Thanksgiving, Christmas, and New Year's.
Employer-paid lunches every Saturday and lunches or dinners for special occasions.
Access to an in-house insurance agency and marketing agency.
Voluntary life insurance, AFLAC supplemental coverages, vision plan, pet insurance, and Legal Shield.
$200 donation to a charity of the employee's choice, with approval.