Sales and Leasing Consultant - Mercedes-Benz of Austin

Continental Auto Group•Austin, TX

4d•Onsite

About The Position

The Continental Automotive Group is hiring a Sales and Leasing Consultant for Mercedes-Benz of Austin. The locally owned, family-operated company describes opportunities for advancement and offers paid training, performance reviews, and upward mobility. The consultant identifies customers’ needs and buying motivations, helps match them with a vehicle, presents and demonstrates products, and asks customers to purchase. The position also involves ongoing learning about vehicles and sales processes, assisting customers throughout the sales experience, maintaining customer records, and following up through phone, email, and documentation. The consultant is expected to learn vehicle financing and, with advancement, may handle the full sales experience through presentation of ancillary financial products and completion of purchase documents. The role includes detailed paperwork and reporting, including purchase agreements, appraisal information, credit applications, and other documentation, with adherence to local, state, and federal reporting guidelines. The stated schedule is Monday through Saturday, approximately 8:30 a.m. to 7:00 p.m., with start and end times varying and roughly 50 hours per week. The employee has Sundays and one weekday off. Compensation is commission-based, with paid training at $21 per clock hour for up to 30 days.

Requirements

At least 1 year of prior dealership Sales Consultant experience.
Valid driver's license held for at least 1 year.
Clean driving record.
At least 18 years of age.
Strong verbal and written communication skills.
Strong listening skills.
Ability to take instruction and follow direction.
Punctuality.
Strong customer focus and a growth mindset.
Emotional stability, ability to work on a team, and strong customer service focus.

Nice To Haves

Prior luxury automotive experience.
Associate or bachelor's degree.
English/Spanish bilingualism.

Responsibilities

Identify customers’ needs and buying motivations and match them with the appropriate vehicle.
Present vehicles, conduct demonstration drives, and ask customers to purchase.
Continuously improve vehicle and process knowledge and educate customers about products and processes.
Assist customers at initial contact, follow up professionally, and provide assistance after purchase.
Track customers by entering information meticulously into the database.
Follow up by phone and email and document all customer communications.
Learn about vehicle financing and present financing options to customers.
With advancement, guide customers through the entire sales experience, including presenting ancillary financial products and obtaining signatures on purchase documents.
Prepare purchase agreements, appraisal information, credit applications, and other documentation with attention to detail.
Follow local, state, and federal reporting guidelines.

Benefits

Paid training
Employer-paid dental insurance
Employer-paid life insurance
Employer-paid medical insurance
Employer-paid health savings account contribution
Employer-paid flu vaccinations every fall
Employer percentage matching for 401(k)
Employer-paid parental leave
Employer-paid employee assistance program
Five paid bereavement leave days per year for immediate family members after 60 days
Paid vacation time, with accrual based on tenure
Annual Christmas bonus based on tenure
Employee vehicle purchase program
Employee discounts on collision repair, parts, and service
Paid holidays: Thanksgiving, Christmas, and New Year's
Employer-paid lunches every Saturday
Employer-paid lunches or dinners for special occasions
Access to an in-house insurance agency
Access to an in-house marketing agency
Voluntary term and whole life insurance
Voluntary AFLAC supplemental coverages
Voluntary vision plan
Pet insurance
Legal Shield
$200 donation to a charity of the employee's choice with approval