Sales and Education Manager - LA/Southern Cali | Biossance

THG

3d•$90,000 - $93,000

About The Position

The Sales and Education Manager for Biossance is responsible for achieving retail sales objectives within the designated market through strategic planning, targeted in-store sales support, Sephora Beauty Advisor education, event execution, and effective management of freelance resources. The role partners with Sephora stakeholders to strengthen Biossance’s presence, improve retail execution, and drive sustainable market growth. Regular travel throughout the territory and to other markets is required as needed. The manager develops and executes sales strategies and call cycles, achieves sales targets, monitors retailer rankings, and reports on sales results and in-store activities. The role educates Sephora Beauty Advisors and freelance teams about Biossance products and selling practices, manages retail events and gratis distribution, and builds partnerships with retail leadership. The position also manages and develops the Southern California Account Coordinator and freelance talent, including recruitment, scheduling, coaching, performance management, and payroll approval. Additional duties include conducting business reviews, completing reporting and expense submissions, maintaining communication with internal teams and retail partners, and overseeing territory budgets and expenses.

Requirements

At least two years of education and sales experience within the retail cosmetics industry.
Strong understanding of sales influence, product education, event execution, and retail operations.
Strong understanding of Sephora policies, procedures, business practices, and culture.
Effective planning, organizational, and time-management skills.
Proficiency in Microsoft Outlook, Word, Excel, and PowerPoint.
Exceptional communication, collaboration, and interpersonal skills.
Demonstrated ability to drive sales through strong relationships and exceptional brand partnership.
Ability to work independently, prioritize business needs, and consistently achieve results.
Access to a reliable vehicle and a valid driver’s license.

Responsibilities

Partner with the Senior Director of Field Sales to develop and execute quarterly and annual sales strategies.
Achieve Biossance sales goals and performance targets, and drive assigned locations toward an average retailer ranking in the Top 20.
Develop strategic call cycles and quarterly execution plans, adjusting priorities as business needs evolve.
Prepare accurate weekly sales results and recaps covering in-store activities, opportunities, and business insights.
Lead the setup and execution of major events, managing freelance support and ensuring strong education, client engagement, and sales execution.
Build and maintain strategic partnerships with retail leadership.
Maintain expert knowledge of Biossance products, ingredients, and brand messaging.
Train Sephora Beauty Advisors and freelance team members on products, selling techniques, and best practices.
Manage and distribute gratis to retail partners in alignment with the Director of Education’s direction.
Manage and develop the Southern California Account Coordinator through one-on-ones, coaching, performance management, and strategic support.
Recruit, hire, train, and manage freelance talent; monitor performance and provide coaching.
Create freelance schedules aligned with business priorities and the market call cycle; monitor and approve payroll and use budgets effectively.
Conduct monthly business reviews and strategy meetings with in-store leadership and the Senior Director of Field Sales.
Complete required reporting accurately and on time, including weekly sales recaps and T&E reports.
Lead event-planning meetings with retail management and submit weekly event recaps.
Share timely daily feedback and updates through team communication platforms.
Meet weekly with the Senior Director of Field Sales to discuss performance, opportunities, challenges, and recommended actions.
Participate in regional meetings, conference calls, and weekly team meetings, contributing insights and solutions.
Maintain engagement with retail partners and leadership to identify opportunities, recognize successes, support launches, and communicate company initiatives.
Share actionable feedback with internal and external partners and communicate weekly with freelance teams about performance and priorities.
Respond to retail partner and corporate-office communications within 24 hours during the workweek.
Oversee territory budgets and expenses, including travel and entertainment and freelance budgets.
Travel regularly throughout the designated territory and to other markets as needed.