Seasonal Sales Ambassador

& Other Stories•New York, NY

About The Position

As a Sales Associate, you are a welcoming representative of the brand and provide customers with high-level service throughout their shopping experience. You initiate conversations and assist customers at the cash desk, in fitting rooms, and across the shop floor. You also process deliveries, replenish stock, and merchandise garments on the shop floor. Working collaboratively with your team, you create welcoming customer experiences and offer genuine, proactive assistance. This is a part-time seasonal position for 10–20 hours per week, with a compensation rate of $17.50. The role requires availability for evenings and weekends.

Requirements

Enjoy engaging with people and be committed to delivering excellent customer service.
Be adaptable and responsive to changing priorities and customer requests.
Take initiative and complete work proactively and with quality.
Communicate clearly, show genuine interest in people, and actively listen to understand their perspectives and needs.
Be open to feedback and eager to learn and develop.
Have a passion for the brand and collection and enjoy sharing that enthusiasm with customers.
Be willing and able to work varied hours, including evenings and weekends.

Nice To Haves

Previous customer service experience and familiarity with fabrics are helpful but not required.
Previous retail experience and understanding of store operations and customer service.
Confidence advising customers on fashion trends, materials, and sizing.

Responsibilities

Welcome and engage customers, providing high-level service throughout their shopping experience.
Assist customers at the cash desk, in fitting rooms, and on the shop floor.
Offer genuine, proactive assistance and guidance to customers.
Process deliveries and replenish stock.
Merchandise garments on the shop floor.
Collaborate with the team to create welcoming customer experiences.