Sales Agent
About The Position
Integrated Specialty Coverages (ISC) is a growth-stage, technology- and data-driven commercial MGA and insurance wholesaler. Gaslamp, founded in 1990, operates as a tech-enabled brokerage with specialized marketing, sales, service, and renewals functions so agents can focus on selling. The role is a high-volume, phone-driven sales position with warm, marketing-qualified leads and no cold-calling lists, door knocking, or forced networking. The compensation includes an hourly rate, a bonus component, and a general equity plan. The position is onsite at the Carlsbad office Monday through Friday for the first year, with the possibility of moving to a hybrid arrangement depending on quota performance. The Sales Agent handles inbound and outbound calls, evaluates commercial property and casualty insurance needs, recommends products, prepares quotes using online tools, and closes sales. The agent also promotes additional lines of business, maintains customer relationships and accurate records, collaborates with colleagues, and adapts to changing technology and workflows. A California P&C insurance license is required.
Requirements
- High school diploma or GED.
- Proven experience as a telesales representative or in another insurance-industry sales role, or commercial insurance sales experience.
- California property and casualty insurance license, with ability to provide proof of licensing upon request.
- Ability to work onsite in the Carlsbad office Monday through Friday for the first year; hybrid work may be available afterward depending on quota performance.
- Must be legally authorized to work in the United States.
Nice To Haves
- Bachelor’s degree preferred.
- Construction insurance sales experience preferred.
- Bilingual in English and Spanish is a plus.
Responsibilities
- Handle 15–30+ inbound calls and 50+ outbound calls with voicemail per day with prospects and customers seeking coverage, policy management, or service assistance.
- Assess prospects’ and customers’ property and casualty insurance needs, including general liability, workers’ compensation, business auto, and excess policies, and recommend suitable products and services from the company’s carriers and markets.
- Provide fast and accurate phone quotes using the online application system and tools.
- Close sales by following sales scripts and processes, persuading prospects and customers, and addressing objections or concerns.
- Promote additional lines of business within an account.
- Build and maintain positive relationships with prospects and customers by providing excellent service and follow-up throughout and after the sales process.
- Track sales activities and results in the customer database and Agency Management Systems, ensuring information and documentation are complete and accurate.
- Collaborate with sales agents, customer service representatives, underwriters, and managers to achieve team and company goals.
- Adapt to new and evolving technology, processes, and workflows.
Benefits
- Employee Ownership Program for eligible employees.
- Professional development opportunities.
- Owner Referral Program.
- Work-from-home reimbursement for remote or hybrid roles.
- Canary emergency financial assistance program.
- Medical, dental, and vision insurance.
- Life and AD&D insurance.
- Confidential Employee Assistance Program.
- Health Savings Account with company contribution.
- Short-term disability.
- Voluntary supplemental accident, critical illness, and hospital insurance.
- Employee discounts.
- 401(k) plan with company match contribution.
- Addition Wealth Financial Wellness Program.
- Various time-off programs.
- 11 company-paid holidays.
- Bonus component and general equity plan.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
