Sales Agent
About The Position
Ignition CX is hiring full-time remote inbound sales representatives to support telecommunications and home service brands. This W-2 employee role handles customers who contact the company directly, helping them choose suitable products and services; no cold calling is required. The position includes a paid four-week remote onboarding and sales certification programme, ongoing coaching, and a full-time 40-hour schedule in a performance-focused remote environment. Base pay is $10.00 per hour after training, with uncapped commission opportunities. Training pays $12.50 per hour, and commission can be earned while learning. The role uses a bring-your-own-equipment arrangement, and company equipment is not provided. Applicants must complete required pre-employment screenings, including background and drug screening where applicable. Ignition CX is part of Ignition Group, which partners with brands in telecommunications, finance, retail, and technology. The company states that it is an equal opportunity employer and offers reasonable accommodations during recruitment for qualified individuals with disabilities.
Requirements
- Strong communication and interpersonal skills.
- Basic to intermediate computer skills.
- Ability to multitask effectively using multiple computer applications.
- Applicants must complete required pre-employment screenings, including background and drug screening where applicable.
- For the BYOE setup: Windows 11 computer, minimum 8GB RAM, reliable high-speed internet, USB headset, and a quiet, professional workspace free from distractions.
Nice To Haves
- Previous sales experience is preferred but not required.
- Candidates without direct sales experience should demonstrate customer service, persuasion, communication, and goal-oriented experience.
- Enjoy helping customers and solving problems.
- Be coachable and eager to learn.
- Thrive in goal-oriented environments.
- Demonstrate resilience and professionalism.
Responsibilities
- Handle inbound customer enquiries about TV, internet, phone, and related services.
- Identify customer needs and recommend suitable products and solutions.
- Close sales using a consultative, customer-focused approach.
- Complete paid remote onboarding and sales certification.
- Participate in ongoing coaching and development with a Team Leader.
- Work a full-time 40-hour schedule in a performance-focused remote environment.
Benefits
- Medical, dental, and vision coverage.
- 401(k) with company match.
- Company-paid life and disability insurance.
- Employee Assistance Programme (EAP).
- Earned Wage Access.
- Paid time off.
- Paid four-week training and certification programme.
- Uncapped commission opportunities.
- Weekly and monthly performance incentives, sales contests, and rewards.
- Ongoing coaching and development opportunities.
- Internal advancement opportunities.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
