Sales Advisor, RTW - Fendi DSA, Bergdorf Goodman
About The Position
The Sales Advisor, RTW - Fendi DSA role at Bergdorf Goodman is responsible for delivering an exceptional client experience while driving individual and team sales performance. The position combines expert product knowledge with consultative selling to exceed customer expectations and build long-term client relationships. The Sales Advisor engages clients in a welcoming environment, uses clienteling tools and technology to develop business opportunities, and promotes loyalty programs. The role also supports operational excellence by maintaining visual standards, ensuring audit compliance, and adapting to the changing needs of the business. As a DSA, the role includes maintaining and re-merchandising the boutique or assigned area; reporting monthly vendor-specific sales figures; supporting trunk shows and special events; coordinating special orders and reserves; developing partnerships with Personal Shoppers and other store associates to drive out-of-home-base selling; facilitating product knowledge training; and providing consumer feedback to the buyer and vendor. The position requires a minimum one-year commitment to the DSA role and contributing 15–20% of the brand’s total business through personal sales and store partnerships.
Requirements
- Motivated and results-driven mindset.
- Strong attention to detail.
- Commission sales experience.
- Previous retail experience.
- Ability to stand, bend, lift, and climb stairs.
- Availability to work a flexible schedule based on business needs, including evenings, weekends, and holidays.
Responsibilities
- Greet and approach customers to create a welcoming environment.
- Recommend merchandise based on product knowledge and customer preferences.
- Follow up on customer requests and commitments.
- Use clienteling tools to communicate with customers and expand business.
- Advise customers about the benefits of the InCircle program.
- Develop long-term customer relationships.
- Maintain visual and merchandise presentation standards on the selling floor.
- Ensure audit compliance and adapt to changing business needs.
- Maintain and re-merchandise the boutique or assigned area.
- Report vendor-specific monthly sales figures promptly to the designated vendor representative and Selling Manager.
- Participate in planning and executing trunk shows and special events in partnership with direct and store leadership.
- Coordinate special orders and reserves with the buyer, vendor, and sales associates.
- Partner with Personal Shoppers and other store associates to promote out-of-home-base selling.
- Host or facilitate product knowledge training for store associates.
- Provide consistent consumer feedback to the buyer and vendor.
- Commit to the DSA role for at least one year and contribute 15–20% of the brand’s total business through personal sales and out-of-home-base partnerships.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Basic life insurance
- Supplemental life insurance
- Disability insurance
- Additional voluntary benefits, including critical illness, hospital, and accident insurance
- Employee discount
- Career advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
