Sales Advisor, RTW - Fendi DSA, Bergdorf Goodman
About The Position
The Sales Advisor, RTW - Fendi DSA is responsible for delivering an exceptional client experience while driving individual and team sales performance. The role combines expert product knowledge with consultative selling to exceed customer expectations and build long-term relationships. The Sales Advisor engages clients in a welcoming environment, uses clienteling tools and technology to expand business opportunities, promotes loyalty programs, and supports operational excellence by maintaining visual standards, ensuring compliance, and adapting to business needs. As a Direct Selling Associate (DSA), the role also supports the boutique or selling area through regular maintenance and re-merchandising, reports vendor-specific monthly sales figures, participates in planning and executing trunk shows and special events, coordinates special orders and reserves, develops partnerships with Personal Shoppers and other store associates, facilitates product knowledge training, and provides consumer feedback to the buyer and vendor. The DSA is expected to remain in the role for at least one year and contribute 15–20% of the brand’s total business through personal sales and out-of-home-base partnerships.
Requirements
- Motivated and results-driven mindset.
- Strong attention to detail.
- Commission sales experience.
- Previous retail experience.
- Ability to stand, bend, lift, and climb stairs.
- Availability to work a flexible schedule based on business needs, including evenings, weekends, and holidays.
Responsibilities
- Create a welcoming environment by greeting and approaching customers with graciousness.
- Recommend merchandise based on product knowledge and customer preferences.
- Follow up on customer requests and commitments.
- Use clientele tools to communicate with customers and expand business.
- Advise customers of the benefits of the InCircle program.
- Develop long-term customer relationships.
- Maintain visual and merchandise presentation standards on the selling floor.
- Ensure audit compliance and adapt to changing business needs.
- Regularly maintain and re-merchandise the boutique or area.
- Report vendor-specific monthly sales figures promptly to the designated vendor representative and Selling Manager.
- Participate in planning and executing trunk shows and special events in partnership with direct and store leadership.
- Coordinate special orders and reserves with the buyer, vendor, and sales associates.
- Develop partnerships with Personal Shoppers and other store associates to promote out-of-home-base selling.
- Host or facilitate product knowledge training for store associates.
- Provide consistent consumer feedback to the buyer and vendor.
- Drive 15–20% of the brand’s total business through personal sales and out-of-home-base partnerships.
- Commit to the DSA role for a minimum of one year to demonstrate measurable business-driving capabilities.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Basic life insurance
- Supplemental life insurance
- Disability insurance
- Additional voluntary benefits, such as critical illness, hospital, and accident insurance
- Employee discount
- Career advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
