About The Position

Bergdorf Goodman is seeking a Sales Advisor for the Tom Ford DSA role. The Sales Advisor delivers an exceptional client experience while driving individual and team sales performance. This role combines expert product knowledge with consultative selling to exceed customer expectations and build long-term relationships. The Sales Advisor engages clients in a welcoming environment, uses clienteling tools and technology to expand business opportunities, promotes loyalty programs, and supports operational excellence by maintaining visual standards, ensuring compliance, and adapting to business needs. As a DSA, the role also involves maintaining and re-merchandising the boutique or area; reporting monthly vendor-specific sales figures; planning and executing trunk shows and special events; coordinating special orders and reserves; partnering with Personal Shoppers and other store associates to develop out-of-home-base selling; facilitating product knowledge training; and sharing consumer feedback with buyers and vendors. The DSA commits to the role for at least one year and is expected to contribute 15–20% of the brand’s total business through personal sales and partnerships across the store. The position requires a flexible schedule based on business needs, including evenings, weekends, and holidays. The salary range is $17.00–$23.10, with actual starting pay determined by work location, experience, and other job-related factors. The role is based at Bergdorf Goodman, a New York luxury retailer; a specific workplace arrangement is not stated.

Requirements

  • Motivated and results-driven mindset.
  • Strong attention to detail.
  • Commission sales experience.
  • Previous retail experience.
  • Ability to stand, bend, lift, and climb stairs.
  • Availability to work a flexible schedule based on business needs, including evenings, weekends, and holidays.

Responsibilities

  • Greet and approach customers to create a welcoming environment.
  • Recommend merchandise based on product knowledge and customer preferences.
  • Follow up on customer requests and commitments.
  • Use available clienteling tools to communicate with customers and expand business.
  • Advise customers of the benefits of the InCircle program.
  • Develop long-term customer relationships.
  • Maintain visual and merchandise presentation standards on the selling floor.
  • Ensure audit compliance.
  • Adapt to the changing needs of the business.
  • Maintain and re-merchandise the boutique or area regularly.
  • Report vendor-specific monthly sales figures promptly to the designated vendor representative and Selling Manager.
  • Participate in planning and executing trunk shows and special events in partnership with direct and store leadership.
  • Coordinate special orders and reserves with the buyer, vendor, and sales associates.
  • Build partnerships with Personal Shoppers and other store associates to promote out-of-home-base selling.
  • Host or facilitate product knowledge training for store associates.
  • Provide consistent consumer feedback to the buyer and vendor.
  • Contribute 15–20% of the brand’s total business through personal sales and out-of-home-base partnerships.
  • Commit to the DSA role for a minimum of one year to demonstrate measurable business-driving capabilities.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement plan
  • Basic life insurance
  • Supplemental life insurance
  • Disability insurance
  • Additional voluntary benefits, including critical illness, hospital, and accident insurance
  • Employee discount
  • Career advancement opportunities
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