Sales Advisor, Men's - Tom Ford DSA, Bergdorf Goodman
About The Position
The Sales Advisor, Men's - Tom Ford DSA role at Bergdorf Goodman is responsible for delivering an exceptional client experience while driving individual and team sales performance. The role combines expert product knowledge with consultative selling to exceed customer expectations and build long-term relationships. The Sales Advisor engages clients in a welcoming environment, uses clienteling tools and technology to expand business opportunities, promotes loyalty programs, and supports operational excellence by maintaining visual standards, ensuring compliance, and adapting to business needs. As a Designated Selling Associate (DSA), the role also includes ongoing boutique or area maintenance and re-merchandising, reporting vendor-specific monthly sales figures, supporting trunk shows and special events, coordinating special orders and reserves, building partnerships with Personal Shoppers and store associates to promote out-of-home-base selling, facilitating product knowledge trainings, and sharing consumer feedback with the buyer and vendor. The DSA is expected to commit to the role for at least one year and contribute 15–20% of the brand’s total business through personal sales and partnerships throughout the store.
Requirements
- Motivated and results-driven mindset.
- Strong attention to detail.
- Commission sales experience.
- Previous retail experience.
- Ability to stand, bend, lift, and climb stairs.
- Availability to work a flexible schedule based on business needs, including evenings, weekends, and holidays.
Responsibilities
- Create a welcoming environment by greeting and approaching customers graciously.
- Recommend merchandise based on product knowledge and customer preferences.
- Follow up on customer requests and commitments.
- Use available clienteling tools to communicate with customers and expand business.
- Advise customers about the benefits of the InCircle program.
- Develop long-term customer relationships.
- Help maintain visual and merchandise presentation standards on the selling floor.
- Ensure audit compliance.
- Adapt flexibly to changing business needs.
- Maintain and re-merchandise the boutique or designated area regularly.
- Report vendor-specific monthly sales figures promptly to the designated vendor representative and Selling Manager.
- Participate in planning and executing trunk shows and special events in partnership with direct and store leadership.
- Coordinate special orders and reserves with the buyer, vendor, and sales associates.
- Develop partnerships with Personal Shoppers and other store associates to promote out-of-home-base selling.
- Host or facilitate product knowledge trainings for store associates.
- Provide consistent consumer feedback to the buyer and vendor.
- Commit to the DSA role for a minimum of one year to demonstrate measurable business-driving capabilities.
- Contribute 15–20% of the brand’s total business through personal sales and out-of-home-base partnerships.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Basic life insurance
- Supplemental life insurance
- Disability insurance
- Additional voluntary benefits, such as critical illness, hospital, and accident insurance
- Employee discount
- Career advancement opportunities across retail, distribution, digital, and corporate roles
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
