Sales Advisor - Park City Center

Warby Parker•Lancaster, PA
•Onsite

About The Position

Warby Parker is seeking a well-rounded Sales Advisor to help provide excellent service to customers. Advisors contribute directly to retail-location success through customer interactions, process ideation and improvement, and special projects. The role introduces customers to Warby Parker's values and brand while making glasses shopping an engaging experience. The position is at the Park City Center location.

Requirements

  • Customer-facing experience in a service-minded environment.
  • Ability to communicate effectively with a variety of people.
  • Organized, attentive, and detail-oriented.
  • Not listed on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE).

Nice To Haves

  • Excited to work and learn at a fast-paced, high-growth company.
  • Proactive, adaptable problem-solver who reacts quickly in unexpected situations.
  • Positive team player who leads by example.
  • Energetic self-starter with an entrepreneurial spirit.
  • Interest in fashion and technology.

Responsibilities

  • Communicate Warby Parker's values and brand philosophy on the sales floor.
  • Provide wonderful customer service.
  • Demonstrate product knowledge and offer style advice.
  • Develop ideas to improve retail and the glasses-shopping experience.
  • Anticipate the needs of the team and customers and offer assistance.
  • Help foster an inclusive culture by treating customers and colleagues with respect.

Benefits

  • Health insurance
  • Vision insurance
  • Dental insurance
  • Life and AD&D insurance
  • Paid sick leave
  • Paid holidays
  • Vacation days
  • Retirement savings plan (401(k))
  • Parental leave
  • Short-term disability
  • Employee Stock Purchase Plan
  • Employee Assistance Program (EAP)
  • Bereavement support
  • Optical Education Reimbursement
  • Free eyewear
  • Overtime pay eligibility for applicable non-exempt employees working more than 40 hours in a workweek
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