Sales Advisor - Nalley Lexus Galleria

Asbury Automotive•Smyrna, GA

About The Position

The Sales Consultant’s primary role is to respond to customers inquiring about advertised vehicles online by phone and email, and to assist customers who visit the dealership in person from the initial buying process through the final sale. The role uses the Asbury selling process to identify customer needs, provide product information and pricing, conduct vehicle walk-arounds and test drives, and guide customers throughout the buying process. Sales Advisors also follow up with customers before and after a sale to encourage repeat business and referrals.

Requirements

  • Motivation to be successful.
  • Strong customer service skills.
  • Ability to create and maintain customer relationships.
  • Strong computer and phone skills.
  • Experience using and maintaining a customer relations management database.
  • Self-motivated and able to work as part of a team.
  • Maintain professional business attire and appearance.
  • At least 18 years of age.
  • Valid driver’s license.
  • Ability to pass pre-employment background and drug screenings.

Nice To Haves

  • Prior automotive sales or retail experience.
  • Customer service, call center, or business development experience.
  • Bilingual ability.

Responsibilities

  • Contact and communicate with customers to identify their needs using the Asbury selling process.
  • Build rapport with customers and develop a referral network.
  • Respond to internet leads within the store’s required timeframe and email product information with pricing.
  • Answer sales phone calls and schedule customer appointments.
  • Confirm customer appointments.
  • Make outbound calls to follow up on inquiries, after sales, and for repeat business.
  • Conduct test drives and vehicle walk-arounds with customers.
  • Work with customers throughout the buying process, from start to finish.

Benefits

  • Weekly pay.
  • Paid holidays and paid time off.
  • Paid training.
  • Stock awards for eligible select management and front-line team members.
  • Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans.
  • Up to 12 weeks of paid pregnancy leave (disability leave).
  • Paid parental leave.
  • Health savings accounts.
  • Flexible spending accounts.
  • Short-term and long-term disability plans.
  • Whole life and term life insurance.
  • 401(k) with company match.
  • Pet insurance.
  • Digital career path tool to assist with career development.
  • Continuous training through Asbury’s Internal Learning Management System.
  • Professional growth and development opportunities.
  • Technician student loan relief resources.
  • Employee assistance program.
  • Employee discounts on parts and service repairs.
  • Scholarship awards.
  • Paid volunteer hours through community service initiatives.
  • Employee referral program with bonus opportunities.
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