Sales Advisor at Volkswagen of Gainesville

Morgan Auto Group•Gainesville, FL

About The Position

Volkswagen of Gainesville is hiring Sales Advisors to join its growing dealership team in Gainesville, Florida. The role suits outgoing, self-motivated people who enjoy a fast-paced environment, solving customer needs, and working toward goals. Previous car sales experience is ideal but not required. The position involves communicating with customers by telephone, text, and email, discussing their needs, and directing them appropriately within the dealership. Sales Advisors are expected to make at least 100 calls per day and provide a strong customer experience. The employer offers training, support, and opportunities for advancement. The stated average pay range is $60,000–$150,000 per year, with the potential to earn more depending on skill level.

Requirements

  • Professional demeanor and confident attitude.
  • Strong customer service and phone skills.
  • Basic computer skills and ability to follow a process.
  • Effective time management to make at least 100 calls per day.
  • Organized, self-motivated, enthusiastic, and detail-oriented approach.
  • Positive, flexible, and process-oriented attitude.
  • Strong organizational, follow-up, and accurate record-keeping skills.
  • Ability to converse with customers about their needs and direct them appropriately within the dealership.
  • Active listening skills and commitment to delivering a strong customer experience.
  • Ability to think and learn quickly.
  • Ability to thrive in a fast-paced, changing environment.
  • Interest in the automotive industry.
  • Availability to work Saturdays and some Sundays.

Nice To Haves

  • Previous car sales experience.
  • Previous call center experience.

Responsibilities

  • Communicate with customers using telephone, text, and email techniques and etiquette.
  • Make a minimum of 100 calls per day.
  • Discuss customers’ needs and direct them appropriately within the dealership.
  • Provide attentive, active listening and a high-quality customer experience.
  • Maintain organized, accurate records and follow up with customers.
  • Collaborate with team members and contribute to continuous improvement.
  • Speak clearly and persuasively in both positive and negative situations.

Benefits

  • Major medical insurance
  • Dental insurance
  • Vision insurance
  • Long- and short-term disability insurance
  • Life insurance
  • Paid time off
  • 401(k) with company participation
  • Job training
  • Advancement opportunities
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