Sales Advisor - Nob Hill

Warby Parker•Portland, OR
•Onsite

About The Position

Warby Parker is seeking a well-rounded Sales Advisor to help deliver excellent service to customers. Sales Advisors support retail locations and contribute to the company’s success through customer interactions, process ideas and improvements, and special projects. They represent Warby Parker’s values and brand philosophy while making glasses shopping an engaging experience.

Requirements

  • Customer-facing experience in a service-minded environment.
  • Ability to communicate effectively with a variety of people.
  • Organized, attentive, and detail-oriented.
  • Must not be on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE).

Nice To Haves

  • Excited to work and learn at a fast-paced, high-growth company.
  • Proactive, adaptable problem-solver who reacts quickly in unexpected situations.
  • Positive team player who leads by example.
  • Energetic self-starter with an entrepreneurial spirit.
  • Interest in fashion and technology.

Responsibilities

  • Communicate Warby Parker’s values and brand philosophy on the sales floor.
  • Provide excellent customer service.
  • Demonstrate product knowledge and offer style advice.
  • Develop ideas to improve retail and the glasses-shopping experience.
  • Anticipate the needs of the team and customers and offer assistance.
  • Help foster an inclusive culture by treating customers and colleagues with respect.

Benefits

  • Health, vision, and dental insurance for full-time employees.
  • Life and AD&D insurance for full-time employees.
  • Paid sick leave.
  • Paid holidays for full-time employees.
  • Vacation days for full-time employees.
  • Retirement savings plan (401(k)) for full-time employees.
  • Parental leave for full-time employees, including non-birthing parents.
  • Short-term disability for full-time employees.
  • Employee Stock Purchase Plan.
  • Employee Assistance Program (EAP).
  • Bereavement support for full-time employees.
  • Optical education reimbursement for full-time employees.
  • Free eyewear.
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