Sales Advisor - MC

MAUER AUTOMOTIVE•Inver Grove Heights, MN

7d•$45,000 - $150,000

About The Position

The Sales Advisor sells new and used vehicles while providing exceptional customer service. The role requires understanding customer wants and needs, demonstrating strong product knowledge, and delivering satisfaction to guests and team members. The Sales Advisor is expected to model a culture of integrity, respect, drive, community, fun, pride without ego, self-confidence, and creativity. The position is based at Mauer GMC in Inver Grove Heights, Minnesota, and is full time. Compensation is listed as $45,000–$150,000 per year, base plus commission.

Requirements

Strong motivation.
Excellent customer service skills.
Ability to manage change and detail-oriented processes.
Valid driver's license with a clean record.
Comply with dealership and manufacturer job-related training and requirements.
Adhere to employee handbook policies and procedures.
Excellent computer skills, including Excel.
Ability to achieve goals while maintaining high guest satisfaction ratings.
Strong verbal and written communication skills.
Ability to influence management on process improvements.

Responsibilities

Follow the sales pledge and process with all guests.
Use the CRM to maximize sales opportunities and accurately record guest information.
Attend product and sales training courses or demonstrations as requested by the sales manager.
Stay up to date on new vehicle products and services in the automotive industry.
Maintain a follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
Conduct business ethically and professionally.
Approach, greet, and offer assistance or direction to guests entering the dealership showroom or lot.
Demonstrate a high level of commitment to customer satisfaction.
Deliver vehicles to guests and explain operating features, applicable warranties, and paperwork.
Attend sales meetings.
Maintain a professional appearance.
Maintain deep knowledge of the markets and automotive retail industry.
Participate in company process and policy discussions to adapt to changing market conditions.
Help ensure the dealership maintains strong CSI and other consumer ratings, including BBB and Google.
Ensure compliance with applicable laws, rules, regulations, and standards, including OSHA Right-to-Know requirements.
Review inventory daily to maintain knowledge of available retail vehicles.
Keep work areas and guest areas clean.
Maintain a safe work environment.
Perform other tasks as assigned.