Sales Advisor - Nalley Lexus Galleria

Asbury Automotive Group • Smyrna, GA

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About The Position

The Sales Advisor responds to customers inquiring about advertised vehicles online by phone and email, and assists customers who visit the dealership in person throughout the buying process, from initial contact through the final sale. The role uses the dealership’s selling process to identify customer needs, provide vehicle and pricing information, arrange and confirm appointments, conduct test drives and vehicle walkarounds, and build lasting customer relationships that support referrals and repeat business.

The position requires motivation, strong customer service and communication skills, computer and phone proficiency, and the ability to create and maintain customer relationships. Prior automotive sales or retail experience, customer service, call center, or business development experience is a plus. Candidates must be at least 18, have a valid driver’s license, and pass pre-employment background and drug screenings. Professional business attire and appearance are expected.

Requirements

• Motivation to succeed.
• Great customer service skills.
• Ability to create and maintain customer relationships.
• Strong computer and phone skills.
• Experience utilizing and maintaining a customer relations management database.
• Maintain professional business attire and appearance.
• At least 18 years of age.
• Valid driver’s license.
• Must pass pre-employment background and drug screenings.

Nice To Haves

• Prior automotive sales or retail experience, customer service, call center, or business development experience.
• Bilingual ability.

Responsibilities

• Contact and communicate with customers to identify their needs using the Asbury selling process.
• Build rapport with customers, develop a referral base, and establish a customer network.
• Respond to internet leads within the store’s required timeframe and email product information with pricing.
• Answer sales phone calls and set customer appointments.
• Confirm appointments.
• Make outbound follow-up calls regarding customer inquiries, post-sale needs, and repeat business.
• Conduct test drives and vehicle walkarounds with customers.
• Guide customers through the buying process from start to finish.

Benefits

• Weekly pay.
• Paid holidays and paid time off.
• Paid training.
• Stock awards for select management and front-line team members.
• Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans.
• Up to 12 weeks of paid pregnancy leave (disability leave).
• Paid parental leave.
• Health savings and flexible spending accounts.
• Short-term and long-term disability plans.
• Whole life and term life insurance.
• 401(k) with company match.
• Pet insurance.
• Digital career path tool and continuous training through Asbury’s Internal Learning Management System.
• Professional growth and development opportunities.
• Technician student loan relief resources.
• Employee assistance program.
• Employee discounts on parts and service repairs.
• Scholarship awards.
• Community service initiatives that include paid volunteer hours.
• Employee referral program with bonus opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed