Sales Advisor - Audi North Atlanta

Asbury Automotive•Roswell, GA

About The Position

The Sales Advisor’s primary role is to respond to customers who inquire about advertised vehicles online by phone and email, and to assist customers who visit the dealership in person. The role guides customers through the buying process from initial contact through the final sale, using the Asbury selling process and providing a strong customer experience.

Requirements

  • Be motivated to succeed.
  • Demonstrate strong customer service skills.
  • Be able to create and maintain customer relationships.
  • Have strong computer and phone skills.
  • Have experience using and maintaining a customer relationship management database.
  • Maintain professional business attire and appearance.
  • Be self-motivated and a team player.
  • Be at least 18 years of age.
  • Have a valid driver's license.
  • Pass pre-employment background and drug screenings.

Nice To Haves

  • Prior automotive sales or retail experience.
  • Customer service, call center, or business development experience.
  • Bilingual ability.

Responsibilities

  • Contact and communicate with customers to identify their needs using the Asbury selling process.
  • Build rapport with customers and develop a referral network.
  • Respond to internet leads within the store’s required time and email product information with pricing.
  • Answer sales phone calls and set customer appointments.
  • Confirm appointments.
  • Make outbound follow-up calls about customer inquiries, after-sales service, and repeat business.
  • Conduct test drives and vehicle walkarounds with customers.
  • Guide customers through the buying process from start to finish.

Benefits

  • Weekly pay.
  • Paid holidays and paid time off.
  • Paid training.
  • Stock awards for eligible select management and front-line team members.
  • Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans.
  • Up to 12 weeks of paid pregnancy leave (disability leave).
  • Paid parental leave.
  • Health savings accounts.
  • Flexible spending accounts.
  • Short-term and long-term disability plans.
  • Whole life and term life insurance.
  • 401(k) with company match.
  • Pet insurance.
  • Digital career path tool and continuous training through Asbury's Internal Learning Management System.
  • Professional growth and development opportunities.
  • Technician student loan relief resources.
  • Employee assistance program.
  • Employee discounts on parts and service repairs.
  • Scholarship awards.
  • Paid volunteer hours through community service initiatives.
  • Employee referral program with bonus opportunities.
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