Sales Administrator

HSC Holdings Inc•Markham, ON

56d

About The Position

How would you like to work with one of the most prestigious and well-respected automotive groups? Join AWIN! We are a premier network of 23 luxury automobile dealerships as well as 3 state of the art collision centers in the Greater Toronto Area. Our company values its customers and employees and is invested in principles for success. We value doing business with integrity and adhere to the highest ethical standards. Our Mercedes-Benz Markham is looking for a Sales Administrator to join us! Job Purpose The Sales Administrator supports the Sales Management Team by ensuring the efficient administration of all New and Pre-Owned vehicle transactions within the Sales Department. This role also provides reception coverage and assistance as required. The objective of the Sales Administrator is to provide assistance to the Sales Managers by relieving him/her of administrative tasks, thereby allowing him/her to concentrate on revenue generating tasks, while still ensuring every customer in the showroom is greeter and directed to the proper personnel. Additionally, the Sales Administrator is responsible for various administrative tasks associated with stocking and maintaining inventory logs, systems, etc.

Requirements

Valid Ontario G Driver’s Licence.
Previous experience in automotive dealerships
Strong attention to detail and accuracy.
Excellent organizational and time management skills.
Ability to collate and record information accurately while maintaining detailed records.
Logical, systematic approach to tasks.
Ability to maintain filing systems and database.
Ability to work under deadlines and targets in a high-pressure environment.
Strong knowledge of 180, ADP/CDK or Reynolds software, Microsoft Office (Excel, Word, PowerPoint, Outlook).
Excellent communication skills and customer service. Including written and verbal skills to communicate with all employees.
Professional appearance and friendly disposition
Flexible availability as required.

Responsibilities

Operate a multi-line telephone system to transfer all incoming calls to the appropriate individual/department in a courteous and professional manner.
Take accurate and detailed messages as required.
Distributes mail/faxes and coordinates all courier pickups.
Respond to emails in a timely and professional manner.
Coordinate and process customer payments, customer accounts, and cheque requisitions.
Acquire knowledge about the dealership, in order to be able to respond to inquiries for general information.
Answer customer inquiries or direct customer to appropriate personnel.
Assign sales consultant to customers in showroom per appointments/ walk in rotation list
Maintain the cleanliness of the reception area and customer waiting area.
Update and distribute dealership telephone listings when necessary.
Close the transaction machine daily (morning and evening as required).
Process dealer trade invoicing through 180 and ADP/CDK.
Coordinate dealer trade pick-ups and deliveries.
Arranging paperwork and transportation for dealer trades
Work with lot attendants to ensure dealer trade vehicles are prepared and ready for pick-up.
Conduct daily checks on vehicle arrivals to confirm whether any newly arrived units have been sold via AIM.
Ensure inventory maintenance accuracy between ADP/CDK, 180, and AIM Inventory Reports
Confirm base pricing and vehicle options are entered correctly in all systems.
Stock in all arriving inventory, including: New vehicles delivered to the dealership; Vehicles purchased through Manheim, Openlane, and other pre-owned sources
Ensuring the completion of Garage Register for both New and Pre-Owned inventory.
Complete daily licensing requirements as needed, ensuring all documentation is processed accurately and on time.
Assigning stock numbers to all incoming vehicles in 180 and Garage Register
Complete all daily reports in accordance with Mercedes-Benz Markham’s operational needs.
Scan all delivered deal files into CDK for same-day deliveries.
Submit RDR reporting to Mercedes-Benz Canada for all New vehicles (and Used vehicles as required).
RDR Demo vehicles per Managements’ instructions, ensure all information in 180 updated correctly after RDR
Move files to Management once vehicles are invoiced and assign M stock numbers when required.
Arrange Mercedes Benz Canada training for all sales employees
Order and maintain office supply levels (tape, staples, pens, sticky notes, etc.).
Backing up other Sales Administrators as required
Perform clerical and administrative duties as assigned by management.
Other duties as assigned