Sales Administrator
About The Position
The Sales Administrator plays a vital support role within the Sales Department at Wildbirch Hotel, JDV by Hyatt. This position is responsible for providing administrative, organizational, and coordination support to the sales team while helping ensure a seamless experience for clients, partners, and internal stakeholders. As a JDV by Hyatt property, Wildbirch values individuality, creativity, and genuine hospitality. The Sales Administrator is expected to bring a service-first mindset, strong attention to detail, and a collaborative approach that supports both revenue generation and exceptional guest experiences.
Requirements
- 1–3 years of experience in hospitality, sales administration, or a related administrative role
- Strong organizational skills with exceptional attention to detail
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint)
- Ability to manage multiple priorities in a fast-paced environment
- Professional demeanor with a guest- and client-focused attitude
Nice To Haves
- Prior experience in hotel sales, events, or revenue-driven environments
- Familiarity with Hyatt systems, CRM tools, or hotel sales platforms
- Experience supporting group, catering, or corporate sales teams
- Interest in hospitality, lifestyle brands, and relationship-driven sales
Responsibilities
- Provide day-to-day administrative support to the Director of Sales and Sales Managers
- Prepare and distribute sales correspondence, contracts, proposals, and reports
- Maintain accurate and up-to-date client files, databases, and sales systems
- Assist with tracking leads, tentative bookings, definite business, and follow-ups
- Support the sales team with calendar management, appointments, and meeting coordination
- Serve as a point of contact for incoming sales inquiries, routing requests appropriately
- Coordinate site inspections, client visits, and familiarization tours
- Liaise with internal departments (Banquets, Front Office, Finance, Operations) to ensure accurate communication and follow-through
- Support contract execution and ensure documents are properly completed and filed
- Assist with weekly and monthly sales reporting, forecasts, and activity tracking
- Enter and maintain data in Hyatt-approved sales systems and CRM platforms
- Ensure compliance with Hyatt brand standards, policies, and data integrity requirements
- Assist with preparation of presentations, RFP responses, and marketing materials
- Support sales initiatives, local partnerships, and special projects as assigned
- Help coordinate sales events, client appreciation activities, and promotional efforts
Benefits
- Competitive compensation and benefits aligned with Hyatt standards
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
