Sales Administrator

Motion LP•St. Catharines, ON

15h•Onsite

About The Position

We are adding a responsive and problem-solving Sales Administrator to our team in Ontario. This posting is for an existing vacancy. You will provide dedicated support to our team of Mobility & Accessibility Consultants and assist them in delivering outstanding customer experiences to our valued clients, families, and community healthcare practitioners. You will drive behind-the-scenes efficiency and process improvement and collaborate with colleagues in our store and warehouse.

Requirements

Experience in a fast-paced office environment or a customer-facing role.
Deadline driven and able to prioritize and manage a myriad of tasks as they come up through the day.
Proficient in Microsoft Office Suite.
Comfortable navigating databases.
Ability to learn new software quickly.
Interest in gaining exposure to the healthcare and personal mobility industry.
Ability to build relationships with people.
Ability to work with customers to find the best solutions to fit their needs.
Professional and flexible communication skills.
Comfortable responding to urgent inquiries on the phone, by email, or in person.
Ability to navigate any situation in a friendly, empathetic, and compassionate manner.
Clean criminal background check.
Bondable.

Nice To Haves

Worked in customer service or in an office environment, responding to competing demands and prioritizing tasks.
High attention to detail.
Strong organizational skills.
Willingness to help wherever and whenever needed.
Ability to foster relationships with colleagues, professionals, and clients.
Seeks opportunities to enhance the lives of those around you and finds satisfaction in solving problems.

Responsibilities

Provide outstanding customer service, communicating with a high degree of empathy and urgency, providing of-the-moment problem solving.
Develop a deep understanding of our clients and the therapist community and will efficiently respond to their needs.
Answer phones, respond to emails, digitize files, process payments, billings, and bank deposits.
Manage external and internal communications.
Build relationships with the sales, purchasing, service, and administrative teams.
Work closely with the team to drive efficiencies, ensure policies are upheld, and improve business processes in order to meet growing market demands.
Coordinate and prioritize sales leads, compiling data and setting up meetings.
Take ownership for the creation of quotes, orders, invoices, and various reports, ensuring all the documents are processed in a timely manner.
Maintain client, rental, and inventory information is up to date using our Navision software.
Follow up with clients to confirm all paperwork, such as rental agreements, quotes, and client registration is complete and accurate.

Benefits

Fair and attractive compensation with a salary range from $39,600 - $55,500 annually.
Eligibility to a comprehensive benefits package.
Robust vacation and personal days allotment.
RRSP/DPSP match program.
Maternity/parental leave top-up.
Employee Assistance Program.
Employee Discount Program.
Tenure recognition through our Motion Milestone Program.
Employee Referral Bonus Program.
Professional Development Reimbursement.
Eligibility to the company’s pooled bonus plan.
Goodlife Fitness corporate membership discount.
A safe, respectful, and supportive work environment including company-provided safety equipment and resources.