Sales Administrator

JX Enterprises•Hartland, WI

About The Position

Sales Administrators are essential to ensuring customer promises are fulfilled by supporting Sales Teams in delivering new and used trucks. Their efficient coordination and seamless service create positive experiences for customers and team members alike. They drive continuous improvement within their teams by seeking innovative solutions to streamline operations and enhance customer satisfaction. Moreover, they manage resources responsibly, guaranteeing that every customer receives their truck as promised, while upholding the highest standards of service and reliability. At JX, we are more than just a provider in the diesel industry; we are a team united by core values that define our commitment to excellence. Our employees play a crucial role in assisting both internal and external customers with solutions for their needs. From entry-level opportunities to experienced roles, this position is tailored for motivated and career-minded individuals seeking the potential for growth and increased responsibility as they expand their knowledge. Our values of Honoring Commitments, Creating Positive Experiences, Fostering Lifelong Learning, Exhibiting Pioneering Spirit, and Demonstrating Good Stewardship permeates every aspect of our company. Join us in growing all aspects of our business while embodying these values.

Requirements

High school diploma or GED.
Vehicle titling or financial document processing experience helpful
Excellent customer service skills
High degree of attention to detail
Ability to multitask in a fast paced environment
Intermediate experience with Microsoft Word, Excel and Google Applications required
Disciplined, with good organizational and time management skills.
Demonstrated sense of urgency and focused on follow through.
Reliable attendance required.
Ability to communicate effectively in writing and over the phone.
Able to work with minimal supervision.

Responsibilities

Prepare and process truck deals in an accurate and timely manner, ensuring reliability and adherence to promised timelines.
Submit titling paperwork to the state governing bodies in a timely manner while perfecting liens, if necessary, maintaining legal and regulatory compliance.
Process all deal paperwork pre and post-sale, ensuring thorough and accurate documentation.
Provide exceptional customer service to all internal customers and partnering business units, ensuring positive and supportive interactions.
Work directly with the sales executives to help facilitate discounts and log approved requests when received, creating a seamless and efficient experience for team members.
Assist in creating the documentation needed for financing equipment, promoting continuous learning and understanding of financial processes.
Enter, maintain, and review information relevant to the sale of trucks into the business systems and accounting software, continuously improving knowledge and skills.
Set up purchased units, off-lease units, and used truck trade-ins, seeking innovative solutions to streamline operations and meet deadlines.
Produce and distribute miscellaneous reports as requested, demonstrating proactive problem-solving and efficiency.
Manage warranty documentation submission and process payment when needed, ensuring responsible financial management.
Reconcile outstanding purchase orders, maintaining accuracy and integrity in financial records.
Process check requests for pay-offs, refunds, titling, and miscellaneous requests, managing resources responsibly to ensure timely and accurate financial transactions.
Perform other duties as assigned, maintaining a commitment to excellence and a proactive approach in all tasks to support the overall success of the team and company.
Adapt to the evolving needs of the organization and undertake additional responsibilities as required, reflecting our commitment to flexibility and responsiveness in meeting business objectives.