Sales Administrator
StepStone Hospitality•Arlington, VA
About The Position
The Hotel Sales Administrator provides essential administrative and operational support to the sales department. This role ensures smooth coordination of sales activities, maintains client relationships, and assists in achieving revenue targets by supporting sales managers and handling day-to-day sales operations.
Requirements
- Previous experience in hotel sales, hospitality, or administrative support
- Strong organizational and multitasking skills
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office (Word, Excel, PowerPoint)
- Attention to detail and problem-solving abilities
Nice To Haves
- Familiarity with hotel management or CRM software (e.g., Opera, Delphi) is a plus
Responsibilities
- Assist the sales team in managing corporate, group, and event bookings
- Prepare sales proposals, contracts, and presentations for clients
- Maintain and update customer databases and CRM systems
- Respond to client inquiries via phone, email, and in person
- Coordinate site visits, client meetings, and hotel tours
- Track sales performance metrics and generate reports
- Support the planning and execution of events, conferences, and group stays
- Liaise with other departments (front office, housekeeping, catering) to ensure seamless service delivery
- Process contracts, deposits, and billing documentation accurately
- Manage room blocks and group reservations
- Interact with Revenue Director regarding cut off dates, group pick up and cancellations
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
