Sales Administrator

Lamons•Rancho Dominguez, CA

10d•$21 - $25

About The Position

The Sales Administrator provides administrative and operational support to the Branch and Sales team. The role processes customer orders, maintains accurate records, prepares documentation, and supports day-to-day branch operations to help ensure efficient order processing, inventory accuracy, customer satisfaction, and communication between customers and internal departments. The position requires proficiency with Microsoft Word, Excel, and Outlook; strong organization, communication, customer service, and data-entry skills; attention to detail; and the ability to learn and use SyteLine ERP and other company systems. A high school diploma, GED, or equivalent and one year of customer service, administrative support, or office experience are required. An associate's degree in Business Administration or a related field is preferred.

Requirements

High school diploma, GED, or equivalent.
One year of customer service, administrative support, or office experience.
Proficiency in Microsoft Word, Excel, and Outlook.
Strong organizational and time management skills.
Excellent verbal and written communication skills.
Professional phone etiquette and customer service skills.
Strong attention to detail and ability to prioritize multiple tasks.
Accurate data entry and keyboarding skills.
Problem-solving and conflict resolution skills.
Ability to maintain confidential information.
Ability to learn and effectively use SyteLine ERP and other company systems.

Nice To Haves

Associate's degree in Business Administration or a related field.
Experience in a manufacturing, industrial, or service environment.

Responsibilities

Process customer orders in SyteLine, verify order information, check inventory availability, and generate reports.
Prepare and process sales and operational documentation, including NCRs, CARs, RMAs, credit memos, and daily return logs.
Assist with month-end closing by verifying system information and preparing reports.
Research, adjust, and reconcile inventory discrepancies, including cycle count variances and negative inventory balances.
Assist with vendor and customer account reconciliations by processing cost adjustments, credit memos, and RMAs.
Submit vendor invoice documentation for timely payment and respond to vendor payment inquiries.
Support resolution of accounts receivable issues, including billing discrepancies and invoice validation.
Maintain accurate customer records and sales-related documentation in company systems.
Generate standard SyteLine reports and perform routine system error processing.
Scan and file documents in the company's recordkeeping system.
Maintain visitor logs, safety cards, and other documentation required for branch and visitor access.
Schedule meetings and conference calls as requested.
Respond to customer inquiries, provide general support, and escalate issues to the appropriate department when necessary.
Perform other duties as assigned by the Branch Manager.