Sales Administration Associate

The Council of Industry•Pomona, NY

12d

About The Position

Cambridge Security Seals is seeking an experienced Sales & Commercial Coordinator to provide high-level administrative and commercial support to the VP of Sales and sales team. The role requires a highly organized, proactive, and resourceful person who can manage multiple priorities, work independently, and follow tasks through to completion. The associate supports sales operations and customer programs through preparation of quotations and account materials, maintenance of CRM and customer documentation, coordination of technical and program information, and follow-up on customer actions. The position also provides meeting, conference, travel, and marketing administration support. Cambridge Security Seals is a privately held enterprise headquartered in Pomona, New York. It manufactures and supplies tamper-evident, tamper-resistant, and high-security loss-prevention seals, track-and-trace devices, and related products for customers across a range of industries.

Requirements

3–5+ years of experience in sales administration, commercial support, account coordination, or B2B manufacturing/distribution.
Strong Excel, CRM, and data-management skills.
Excellent written and verbal communication skills.
Highly organized with exceptional attention to detail.
Proactive, resourceful, and able to work independently.
Comfortable communicating with customers and senior management.
Able to understand product and technical information.
Strong follow-through and problem-solving ability.
Able to question inconsistencies, find answers, and take ownership rather than simply passing information onwards.

Responsibilities

Prepare quotations, price lists, and customer pricing files.
Obtain freight quotes and shipping information.
Maintain stock agreements and customer program documentation.
Prepare sales histories, consumption reports, and account information.
Prepare account information for customer meetings.
Maintain CRM contacts, opportunities, and customer data.
Coordinate specifications, artwork, samples, lead times, and technical information internally.
Track and follow up on actions from customer meetings and calls.
Support the administrative implementation of new customer programs.
Assist with meetings, conferences, and travel arrangements.
Support Marketing with customer lists, contacts, and campaign administration.
Review information for completeness and accuracy before escalation.