Sales Admin Fastener Experience Needed

Alloy Fasteners•Maryville, TN

About The Position

Alloy Fasteners is seeking a Sales Admin for its distribution center in Maryville, Tennessee. The role supports sales staff with customer communications, order entry, product pricing, and inventory management. The successful candidate will provide friendly, professional customer service, respond efficiently to customer inquiries, and help maintain high customer satisfaction. This position offers training and the opportunity to learn new skills, work as part of a growing team, and build a career. Salary commensurates with experience.

Requirements

At least 2 years of customer support experience.
Effective communication skills, including the ability to discuss and problem-solve situations that may arise with customers.
Ability to build and maintain rapport with customers and regularly provide the best possible service.
Ability to multitask, prioritize, and manage time effectively.
Knowledge and experience with Microsoft Office Suite.
Strong attention to detail.
Positive and professional demeanor.

Nice To Haves

Manufacturing accounting and inventory system experience.

Responsibilities

Build sustainable relationships and trust with customer accounts through open, interactive communication.
Maintain in-stock inventory to meet customer needs.
Use Excel, Word, and other Microsoft applications.
Multitask and maintain attention to detail.
Work as a member of a growing team.
Problem-solve customer situations.
Offer support and solutions in accordance with company customer service policies and guidelines, using a friendly, professional manner.
Maintain a positive and professional demeanor.
Assist sales staff with customer communications, order entry, product pricing, and inventory management.