Software Engineer, Admin Experience

Sierra•San Francisco, CA

1d•$230,000 - $390,000•Onsite

About The Position

Sierra is hiring a Software Engineer, Admin Experience to build the enterprise platform capabilities that enable the company to serve large and demanding customers. The role involves designing and building foundational systems for identity, access management, integrations, and extensibility so customers can embed Sierra in their existing ecosystems. The engineer will help the platform scale across organizations, regions, and use cases while meeting customer expectations for security, reliability, performance, and simplicity. They will contribute to security, compliance readiness, reliability, and operational excellence across a platform trusted with sensitive workflows and data. Sierra describes its culture as high-autonomy, with team members expected to drive outcomes and customer impact while balancing craftsmanship, customer obsession, and intensity. Sierra is primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. The posting lists benefits for full-time employees, including paid time off, health coverage, insurance, retirement benefits, parental leave, fertility and family-building support, meals and snacks, a discretionary benefit stipend, and equity plan eligibility for eligible full-time employees.

Requirements

At least 4 years of hands-on experience building production products and systems.
A degree in Computer Science or a related field, or equivalent professional experience.
Passion for working on the frontier of AI products.
Pride in building reliable, maintainable, secure systems that scale.
Motivation and high agency to drive outcomes and overcome obstacles.
Alignment with Sierra’s values, particularly balancing craftsmanship, customer obsession, and competitive intensity.

Nice To Haves

Experience building enterprise features such as SSO, RBAC, IAM, audit logs, or compliance-adjacent systems.
Experience with integrations, APIs, and complex customer environments.
Backend-leaning full-stack experience building enterprise SaaS applications.
Security-adjacent experience, such as authentication, permissions, data isolation, or threat modeling.
Experience building AI-powered products or platforms.

Responsibilities

Build foundational enterprise platform systems and capabilities.
Design and build identity, access management, integration, and extensibility capabilities.
Enable enterprise customers to embed Sierra into their existing ecosystems.
Scale the platform across organizations, regions, and use cases while maintaining performance and simplicity.
Help uphold high standards for security, compliance readiness, reliability, and operational excellence.
Drive outcomes and customer impact in a high-autonomy culture.

Benefits

Flexible (unlimited) paid time off.
Medical, dental, and vision benefits for employees and their families.
Life insurance and disability benefits.
Retirement plan dependent on country of employment.
Parental leave.
Fertility and family-building benefits through Carrot.
Lunch, snacks, and coffee.
Discretionary benefit stipend.
Free alphorn lessons.
Eligible full-time employees can participate in Sierra’s equity plans, subject to applicable plan terms and policies.