Sales Admin Asst

TPG Hotels & Resorts • Providence, RI

4d

About The Position

As a Sales Coordinator, you will support the hotel's sales and marketing efforts by assisting the sales team with administrative and operational tasks. The role involves coordinating sales activities, managing client communications, and ensuring sales-related processes run smoothly.

You will respond to prospective and current clients, provide information about hotel facilities, services, and rates, and address client needs professionally. You will support sales presentations, proposals, contracts, appointments, and reporting; assist with hotel events and group reservations; maintain customer records in Marriott CI/TY; and perform general administrative duties.

Requirements

• High school diploma or equivalent.
• Previous experience in a similar role, ideally in the hospitality or hotel industry.
• Proficiency in Microsoft Office Suite and Marriott CI/TY.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Attention to detail and a customer-oriented mindset.
• Ability to work independently and as part of a team.

Nice To Haves

• A bachelor's degree in business, hospitality, or a related field.

Responsibilities

• Respond to prospective client inquiries and provide information about hotel facilities, services, and rates.
• Maintain communication with clients, answer questions, provide assistance, and promptly and professionally resolve issues.
• Assist the sales team in preparing presentations, proposals, and contracts.
• Coordinate sales appointments and client meetings.
• Prepare and distribute sales-related reports and documents.
• Assist in planning and coordinating hotel events, meetings, and conferences.
• Create room blocks and reservations for incoming groups or clients.
• Collaborate with banquet, catering, reservations, and other hotel departments to support successful event execution.
• Maintain an accurate, up-to-date customer database, including client interactions and preferences.
• Use Marriott CI/TY customer relationship management software to track leads, sales activities, and client information.
• Perform administrative tasks including filing, data entry, and maintaining office supplies.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Disability insurance
• Supplemental life insurance
• Identity theft protection
• Flexible spending accounts
• 401(k) retirement plan
• Paid time off
• Vacation
• Holidays
• Employee Assistance Program
• Hotel discounts at properties in the TPG portfolio

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED