Sales Admin Asst (Sales Coordinator)

Avion Hospitality Employee Services LLC•Brentwood, TN

About The Position

The Sales Admin Asst (Sales Coordinator) assists the Director of Sales, Sales Managers, and Catering Manager in obtaining customer satisfaction. The role performs clerical and administrative duties relating to guest and hotel communications through the sales team and may perform light selling duties to small groups and functions as directed by the Director of Sales. The position requires an attentive, friendly, courteous, and service-oriented approach when interacting with guests and Associates. Regular attendance is required in accordance with Avion Hospitality standards and hotel scheduling needs, which may include weekends and holidays.

Requirements

  • High school diploma or equivalent.
  • Ability to type 55 words per minute.
  • Proficiency with Microsoft operating systems, OnQ, and Sales Pro Enterprise.
  • Ability to convey information and ideas clearly.
  • Ability to evaluate and select among alternative courses of action quickly and accurately.
  • Ability to work effectively in stressful, high-pressure situations and maintain composure and objectivity under pressure.
  • Effectiveness in handling workplace problems, including anticipating, preventing, identifying, and solving problems as necessary.
  • Ability to assimilate complex information and data from disparate sources and consider, adjust, or modify it to meet a particular need.
  • Effectiveness in listening to, understanding, clarifying, and resolving concerns and issues raised by coworkers and guests.
  • Ability to work with and understand financial information and data, and perform basic arithmetic functions.

Nice To Haves

  • College coursework in a related field.
  • Experience in a hotel or related field.

Responsibilities

  • Assist the Director of Sales, Sales Managers, and Catering Manager with duties that support customer satisfaction.
  • Perform clerical and administrative duties relating to guest and hotel communications through the sales team.
  • Perform light selling duties to small groups and functions as directed by the Director of Sales.
  • Approach encounters with guests and Associates in an attentive, friendly, courteous, and service-oriented manner.
  • Maintain regular attendance in compliance with Avion Hospitality standards and the hotel's scheduling needs.
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