Manager Sales Account - Convenience Channel

Tyson Foods•Springdale, AR

About The Position

The Sales Account Manager – Convenience Channel is a contributing member of the commercial sales team and reports directly to the Director of Sales. The role manages and grows assigned Convenience Chain Accounts, focusing on incremental prepared foods business among new and existing customers. The manager is accountable for profitable growth, contract negotiations, customer quality concerns, new item launches, and execution of annual business plans. The role also manages Tyson’s Prepared Foods business with McLane, including pricing communication, new item setup, deduction resolution, and related responsibilities. Working closely with the Director of Sales, Tyson Business Unit Leads, Prepared Sales Strategy and Planners, Revenue/Pricing Partners, Demand and Supply Planners, and other cross-functional teams, the manager develops and executes customer strategies to grow volume, optimize product mix, and protect core business. Candidates located in the Eastern U.S., Chicago area, or Springdale, Arkansas are preferred to support East Coast customers. The role involves managing customer relationships and account strategies; selling new products and value-added product tiers; meeting volume, mix, and pricing objectives; analyzing account and competitive insights; forecasting business; communicating pricing; maintaining CRM records; coordinating customer presentations and promotional programs; managing customer spending and expenses; and resolving complaints, deductions, and billing issues. The manager also supports customer meetings, trade shows, and events, including product sampling and presentations.

Requirements

At least 5 years of outside sales experience.
Bachelor’s degree or equivalent relevant work experience.
Excellent verbal and written communication skills.
Ability to influence, negotiate, and build credibility with customers and internal partners.
Strategic thinking and account-planning skills.
Negotiation and contract-management skills.
Conflict-resolution and problem-solving skills.
Motivational leadership and collaboration skills.
Strong financial and business acumen.
Proficiency in Microsoft Office products, including Outlook, Excel, PowerPoint, and Word.
Ability and willingness to perform the physical requirements of the job, with or without reasonable accommodation.
Responsible use of approved AI tools, including protecting sensitive information, following company policies, and validating AI-generated outputs.

Nice To Haves

Experience in Foodservice, Foodservice Manufacturing, or Distributor Sales.
Convenience channel or multi-unit chain account experience.
Experience with CRM and sales reporting tools, such as Salesforce and Power BI.

Responsibilities

Develop, manage, and strengthen professional relationships with assigned Convenience Commercial Chain Accounts.
Serve as the primary customer contact and align business objectives and execution priorities.
Sell new products, negotiate contracts, and encourage adoption of value-added product tiers.
Deliver annual volume, mix, and pricing objectives in alignment with executive pricing strategies.
Prioritize efforts and resources according to approved sales plans and account strategies.
Gather, analyze, and maintain insights about account size and scope, product and innovation opportunities, competitors, timing, and potential hurdles.
Accurately forecast new and existing business and communicate pricing to operators and distributors.
Maintain accurate account documentation and pipeline updates in the CRM system, track progress, and communicate status to internal stakeholders.
Collaborate with Business Development, Business Units, Revenue Management, and Trade/Marketing teams to execute customer strategies.
Lead strategic initiatives and customer-specific programs from concept through execution.
Coordinate customer presentations, promotional plans, and marketing initiatives.
Manage customer spending, promotional investments, and expense budgets tied to volume objectives.
Resolve customer complaints, deductions, and billing issues in a timely and professional manner.
Protect core business while identifying opportunities for incremental growth.
Provide sales support at customer meetings, trade shows, and events as needed.
Conduct product sampling and present product features, benefits, and value propositions to customer stakeholders.
Manage the Prepared Foods business with McLane, including pricing communication, new item setup, and deduction resolution.