Manager Sales Account - Convenience Channel

Tyson Sales and Distribution•Springdale, AR

About The Position

The Sales Account Manager – Convenience Channel is a contributing member of the commercial sales team and reports directly to the Director of Sales. The role manages and grows relationships with assigned Convenience Chain Accounts, with a strong focus on expanding prepared foods business among new and existing customers. The successful candidate is expected to deliver profitable growth while managing contract negotiations, customer quality concerns, new item launches, and annual business plans. The role also manages Tyson’s Prepared Foods business with McLane, including pricing communications, new item setup, deduction resolution, and related responsibilities. The Sales Account Manager collaborates with the Director of Sales, Tyson Business Unit Leads, Prepared Sales Strategy and Planners, Revenue/Pricing Partners, Demand and Supply Planners, and other cross-functional teams. The role develops and executes customer strategies to grow volume, optimize product mix, and protect core business, using value-added product solutions and customer-specific initiatives to build competitive advantage in the convenience channel. Candidates located in the Eastern U.S., Chicago area, or Springdale, Arkansas, are preferred to support East Coast customers. The role requires at least five years of outside sales experience. Foodservice, foodservice manufacturing, or distributor sales experience is strongly preferred; convenience channel or multi-unit chain account experience is a plus. A bachelor’s degree or equivalent relevant work experience is required. The position offers a base pay range of $102,000 to $170,000, an annual incentive plan, and relocation assistance eligibility.

Requirements

At least 5 years of outside sales experience.
Bachelor’s degree required or equivalent relevant work experience.
Excellent verbal and written communication skills.
Ability to influence, negotiate, and build credibility with customers and internal partners.
Skills in strategic thinking and account planning, negotiation and contract management, conflict resolution and problem solving, motivational leadership and collaboration, and financial and business acumen.
Proficiency in Microsoft Office products, including Outlook, Excel, PowerPoint, and Word.
Willingness and ability to perform the physical requirements of the job, with or without reasonable accommodation.

Nice To Haves

Foodservice, foodservice manufacturing, or distributor sales experience.
Convenience channel or multi-unit chain account experience.
Experience with CRM and sales reporting tools, including Salesforce and Power BI.
Location in the Eastern United States, Chicago area, or Springdale, Arkansas.

Responsibilities

Develop, manage, and strengthen professional relationships with assigned Convenience Commercial Chain Accounts.
Serve as the primary customer contact and align on business objectives and execution priorities.
Sell new products, negotiate contracts, and drive adoption of value-added product tiers.
Meet annual volume, product-mix, and pricing objectives in line with executive pricing strategies and approved sales plans.
Gather, analyze, and maintain account insights on business size and scope, product and innovation opportunities, competition, timing, and potential hurdles.
Accurately forecast new and existing business and communicate pricing to operators and distributors.
Maintain account documentation and pipeline updates in the CRM system; track progress and communicate status to internal stakeholders.
Partner with Business Development, Business Units, Revenue Management, and Trade/Marketing teams to execute customer strategies.
Lead strategic initiatives and customer-specific programs from concept through execution.
Coordinate customer presentations, promotional plans, and marketing initiatives.
Manage customer spend, promotional investments, and expense budgets tied to volume objectives.
Resolve customer complaints, deductions, and billing issues in a timely and professional manner.
Protect core business while identifying opportunities for incremental growth.
Provide sales support at customer meetings, trade shows, and events as needed.
Conduct product sampling and present product features, benefits, and value propositions to customer stakeholders.
Manage Tyson’s Prepared Foods business with McLane, including pricing communications, new item setup, deduction resolution, and related responsibilities.