Manager Sales Account - Convenience Channel
About The Position
The Sales Account Manager – Convenience Channel is a member of the commercial sales team and reports directly to the Director of Sales. The role manages and grows relationships with assigned Convenience Chain Accounts, with a focus on expanding prepared foods business among new and existing customers. The manager is accountable for profitable growth, contract negotiations, customer quality concerns, new item launches, and execution of annual business plans. The role also manages Tyson’s Prepared Foods business with McLane, including pricing communication, new item setup, deduction resolution, and related responsibilities. Working closely with the Director of Sales, Tyson Business Unit Leads, Prepared Sales Strategy and Planners, Revenue/Pricing Partners, Demand and Supply Planners, and other teams, the Sales Account Manager develops and executes strategies to grow volume, optimize product mix, and protect core business. The position contributes to competitive advantage in the convenience channel through value-added product solutions and customer-specific initiatives. Candidates in the Eastern U.S., Chicago area, or Springdale, Arkansas are preferred to support East Coast customers.
Requirements
- Minimum of 5 years of outside sales experience.
- Bachelor’s degree or equivalent relevant work experience.
- Excellent verbal and written communication skills.
- Ability to influence, negotiate, and build credibility with customers and internal partners.
- Strategic thinking and account-planning skills.
- Negotiation and contract-management skills.
- Conflict-resolution and problem-solving skills.
- Motivational leadership and collaboration skills.
- Strong financial and business acumen.
- Proficiency in Microsoft Office products, including Outlook, Excel, PowerPoint, and Word.
- Willingness and ability to perform the physical requirements of the job, with or without reasonable accommodation.
- Responsible use of approved AI tools, including protecting sensitive information, following company policies, validating outputs, and applying professional judgment.
Nice To Haves
- Experience in foodservice, foodservice manufacturing, or distributor sales.
- Convenience-channel or multi-unit chain account experience.
- Experience with CRM and sales reporting tools, such as Salesforce and Power BI.
- Location in the Eastern U.S., Chicago area, or Springdale, Arkansas.
Responsibilities
- Develop, manage, and strengthen professional relationships with assigned Convenience Commercial Chain Accounts.
- Serve as the primary customer contact and align on business objectives and execution priorities.
- Build trust and long-term customer partnerships to support sustainable growth.
- Sell in new products, negotiate contracts, and drive customer adoption of value-added product tiers.
- Meet annual volume, mix, and pricing objectives in alignment with executive pricing strategies.
- Prioritize efforts and resources in accordance with approved sales plans and account strategies.
- Gather, analyze, and maintain account insights on business size and scope, product and innovation opportunities, the competitive landscape, timing, and potential hurdles.
- Forecast new and existing business accurately and communicate pricing to operators and distributors.
- Maintain accurate account documentation and pipeline updates in the CRM system, track progress, and communicate status to internal stakeholders.
- Partner with Business Development, Business Units, Revenue Management, and Trade/Marketing teams to execute customer strategies.
- Lead strategic initiatives and customer-specific programs from concept through execution.
- Coordinate customer presentations, promotional plans, and marketing initiatives.
- Manage customer spending, promotional investments, and expense budgets tied to volume objectives.
- Resolve customer complaints, deductions, and billing issues promptly and professionally.
- Protect core business while identifying opportunities for incremental growth.
- Provide sales support at customer meetings, trade shows, and events as needed.
- Conduct product sampling and present product features, benefits, and value propositions to customer stakeholders.
- Manage Tyson's Prepared Foods business with McLane, including pricing communication, new item setup, and deduction resolution.
Benefits
- Relocation assistance eligible.
- Annual Incentive Plan.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
