Job Opportunities Sales Account Manager - Existing Installation

Schindler Elevator • Denver, CO

7d

About The Position

As an Existing Installation (EI) Sales Account Manager at Schindler, you will cultivate customer relationships to drive sales of elevator and escalator services, including maintenance, repairs, and upgrades. You will maintain high levels of customer satisfaction while identifying and pursuing sales opportunities, managing existing and new customer accounts, and retaining customers. Acting as a liaison between customers and Schindler, you will build long-term relationships and use industry knowledge to achieve sales targets.

The role involves managing client relationships within a designated sales territory, securing and renewing service agreements, responding to customer inquiries, and developing solutions that meet property needs. You will work with Field Superintendents and technicians, identify customer opportunities, qualify needs, present products and services, negotiate contract terms, prepare estimates and proposals, and maintain accurate records in accordance with company procedures. The position includes a mix of office and fieldwork, with travel flexibility preferred.

The listed base salary range is $81,500–$101,900. Compensation may vary based on experience, education, location, skills, and business priorities; the stated base salary does not include commissions or longer-term incentives.

Requirements

• Bachelor’s degree.
• At least 2 years of B2B sales experience in the elevator or a related industry.
• Effective presentation skills.
• Proficiency in Microsoft Office applications.
• Strong communication, negotiation, objection-handling, and closing skills, with a proven sales track record.
• Ability to empathize, listen, and connect with people to build strong customer relationships.
• Excellent time management, organizational, and problem-solving abilities.
• Motivated, resilient, and customer-focused mindset, with character aligned with Schindler’s values.

Nice To Haves

• Experience with SAP.
• A results-driven mindset suited to a competitive sales environment.
• Ability to handle a mix of office and fieldwork, flexibility for travel, and experience managing customer interactions.

Responsibilities

• Build and manage favorable client relationships within a designated sales territory to secure and renew service agreements.
• Handle customer inquiries and ensure satisfactory resolution, with a focus on revenue generation.
• Meet regularly with clients to understand their business requirements and develop solutions for their properties.
• Manage and oversee accounts receivable for the assigned portfolio, ensuring timely and accurate payments.
• Communicate with customers and internal stakeholders to support customer satisfaction and sales objectives.
• Partner with the Field Superintendent and technicians to generate leads and deliver an excellent customer experience from initiation through delivery.
• Identify and pursue sales opportunities through key customer contacts and industry information.
• Qualify customer needs and secure profitable solutions using company products and services.
• Introduce new technology and related services, clearly explaining their value to customers.
• Negotiate contract terms that are favorable to the company while meeting customer requirements.
• Develop and implement sales strategies aligned with internal product strategies and competitive market conditions, with minimal supervision.
• Prepare estimates and communicate proposals to customers.
• Maintain accurate customer records and files in accordance with company procedures.
• Ensure compliance with established policies and procedures.

Benefits

• Fully vested 401(k) match of up to 7% of total eligible compensation.
• Medical, dental, and vision plans effective from the first day of hire.
• Three weeks of vacation, increasing with tenure.
• Seven sick days.
• Three floating holidays and eight company-observed holidays.
• Tuition reimbursement after six months of service.
• Parental leave at 100% of base pay for six consecutive weeks within the first year of a child’s birth or adoption.
• Development opportunities to support professional and leadership growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level