Job Opportunities Sales Account Manager Existing Installation

Schindler Elevator • Milwaukee, WI

8d • Onsite

About The Position

As an Existing Installation (EI) Sales Account Manager at Schindler, you will drive sales and manage customer relationships for elevator and escalator services, including maintenance, repairs, and upgrades. You will identify and pursue sales opportunities, manage existing and new customer accounts, and support customer satisfaction and retention. Acting as a liaison between customers and Schindler, you will build long-term relationships and use industry knowledge to achieve sales targets. The role combines office and fieldwork and includes local travel and customer interactions.

Requirements

• Bachelor’s degree preferred or a minimum of 2 years of experience in the elevator industry.
• Effective presentation skills and proficiency in Microsoft Office applications.
• Strong communication, negotiation, objection-handling, and closing skills, with a proven sales track record.
• Excellent time management, organizational, and problem-solving abilities.
• Motivated, resilient, customer-focused mindset and character aligned with Schindler’s values.
• Ability to empathize, listen, and connect with people to build strong customer relationships.
• Ability to handle a mix of office and fieldwork, with flexibility for local travel and customer interactions.

Nice To Haves

• Bachelor’s degree.

Responsibilities

• Build and manage relationships with building owners and property managers to secure and renew maintenance and service agreements.
• Handle customer inquiries, resolve issues, and retain and grow the customer base.
• Meet regularly with assigned client accounts by phone or in person to understand business requirements and identify opportunities to expand business.
• Manage accounts receivable for client portfolios, ensuring timely and accurate payments.
• Identify and pursue sales opportunities through key customer contacts and industry information.
• Qualify customer needs and secure profitable solutions using company products and services.
• Prepare and communicate estimates for prospective customers.
• Maintain accurate customer records and files in accordance with company procedures, and ensure compliance with established policies and procedures.
• Partner with the Field Superintendent and technicians on lead generation and customer experience from initiation through delivery.
• Communicate with customers and internal stakeholders to support customer satisfaction and sales objectives.
• Negotiate contract terms that meet customer requirements while favoring the company.
• Develop and implement sales strategies aligned with internal product strategies and competitive market conditions, with minimal supervision.

Benefits

• Fully vested 401(k) match, up to 7% of total eligible compensation.
• Medical, dental, and vision plans effective from the first day of hire.
• Three weeks of vacation, increasing with tenure; seven sick days; three floating holidays; and eight company-observed holidays.
• Tuition reimbursement, eligible after six months of service.
• Parental leave at 100% base pay for six consecutive weeks within the first year of a child’s birth or adoption.
• Development opportunities for professional and leadership growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level