Job Opportunities Field Superintendent - New Installation
About The Position
The Field Superintendent for New Installations oversees all phases of elevator installation projects, ensuring quality, safety, cost control, and customer satisfaction. The role leads and develops field technicians, coordinates job site readiness, and serves as a key point of contact for contractors, customers, and internal teams in support of regional objectives. The superintendent manages project schedules, site readiness, materials, payroll accuracy, installation progress, and staffing in coordination with union representatives. The position supports sales and project management with bid estimates, progress meetings, and complaint resolution, and ensures projects meet contractual, company, and safety requirements. It also involves site inspections, safety and quality oversight, technician training and mentoring, resource allocation, collaboration across teams, and resolving on-site challenges and customer concerns. The role requires regular travel to job sites, flexibility to be on call, and a valid driver's license with satisfactory driving. A bachelor's degree is preferred, or equivalent relevant work experience in the elevator, construction, or a related industry. The stated base salary range is $102,200–$127,700.
Requirements
- Bachelor's degree preferred, or equivalent relevant work experience in the elevator industry, construction industry, or a related field.
- 5+ years of technical leadership experience or elevator industry experience preferred.
- Strong problem-solving, organization, communication, and interpersonal skills.
- Ability to manage sensitive employee relations, with proven leadership skills.
- Adaptability in a fast-paced environment.
- Flexibility to be on call.
- Regular travel to job sites is required.
- Valid driver's license and satisfactory driving record required.
Nice To Haves
- Bachelor's degree.
- 5+ years of technical leadership experience or elevator industry experience.
Responsibilities
- Lead and develop a high-performing, safe team of field technicians while enforcing company quality and safety standards.
- Coordinate daily project schedules, job site readiness walkthroughs, parts and materials ordering, and payroll accuracy.
- Monitor installation progress and drive efficiency through regular site visits and communication.
- Manage manpower levels with union representatives and resolve employee relations and staffing issues.
- Support sales and project management teams with bid estimates, job progress meetings, and complaint resolution.
- Ensure installation projects meet contractual, company, and safety requirements.
- Conduct site inspections, including access to motor rooms, pits, and shaft ways, to verify workmanship and safety compliance.
- Implement company and customer requirements for product performance, reliability, and passenger safety.
- Enforce safety best practices and participate in continuous training programs.
- Train and mentor technicians on company processes, tools, safety protocols, and industry standards.
- Foster communication and teamwork among field staff and union partners.
- Manage daily logistics and resource allocation to optimize project delivery.
- Liaise among field teams, contractors, sales, project managers, and support functions.
- Coordinate with union representatives to maintain positive labor relations.
- Coordinate with quality, engineering, and service teams during project handovers and customer training.
- Identify and resolve on-site challenges, customer concerns, and operational roadblocks.
- Adapt to shifting priorities and urgent requests from technicians and contractors to keep projects on track.
Benefits
- Fully vested 401(k) match, up to 7% of total eligible compensation.
- Competitive medical, dental, and vision plans effective from the first day of hire.
- Three weeks' vacation, increasing with tenure.
- Seven sick days.
- Three floating holidays and eight company-observed holidays.
- Tuition reimbursement, eligible after six months of service.
- Parental leave at 100% base pay for six consecutive weeks within the first year of a child's birth or adoption.
- Development opportunities for professional and leadership growth.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
