Sales Account Manager – Southwest

ABC Companies•Grand Prairie, TX

About The Position

ABC Companies is seeking a relationship-driven Sales Account Manager to grow sales and leasing of new and pre-owned motorcoaches within an assigned Southwest territory. The role is responsible for developing new business, managing customer accounts, and serving as the primary sales contact for fleet operators. It oversees the sales cycle from prospecting and customer needs assessment through vehicle presentations, pricing and trade-in negotiations, documentation, and delivery coordination. The position also supports customer financing and transaction needs in collaboration with internal departments. The Sales Account Manager strengthens existing customer relationships, identifies repeat-business opportunities, monitors market and competitive activity, and evaluates territory performance. The role maintains CRM records, sales pipelines, forecasts, and activity reports, and works with Finance, Credit and Collections, Sales Operations, and other teams to support transactions and customer needs. Regular travel throughout the territory is required, and territory or account responsibilities may change according to business needs. The position reports to the Senior Vice President of Sales.

Requirements

Demonstrated successful sales experience.
Experience managing accounts, developing new business, and negotiating sales transactions.
Ability to obtain and maintain a Class B Commercial Driver's License (CDL) with passenger endorsement within 180 days of employment if not already qualified, including completion of applicable DOT requirements.
Proficiency with Microsoft Office applications, including Word, Excel, and Outlook.
Experience using CRM platforms, sales automation tools, and other business systems.
Willingness and ability to travel up to 50% throughout the assigned territory.
Strong consultative selling, relationship management, and business development abilities.
Effective negotiation, persuasion, and customer communication skills.
Ability to identify customer needs and recommend appropriate transportation solutions.
Strong organizational, time management, and territory planning skills.
Ability to manage multiple sales opportunities, competing priorities, and deadlines.
Ability to maintain accurate CRM records, sales pipelines, and forecasts.
Sound business judgment and ability to balance customer expectations with company objectives.
Strong interpersonal skills and ability to collaborate across departments.
Self-motivated, results-oriented approach and ability to work independently.
Commitment to professionalism, integrity, and exceptional customer service.
Ability to lift, move, or handle items weighing up to 50 pounds.
Ability to stand, walk, and move for extended periods, potentially 80–100% of a shift during certain activities.
Ability to enter, exit, inspect, and demonstrate commercial vehicles as required.
Ability to travel regularly throughout the assigned territory, including driving and visiting customer locations.
Ability to perform administrative tasks involving prolonged computer use.

Nice To Haves

Sales experience involving motorcoaches, buses, automobiles, trucks, or commercial heavy vehicles is preferred.
Five years of successful bus sales experience with ABC Bus, Inc., or eight years of relevant industry experience is preferred.
Experience with commercial vehicle sales, fleet operations, or transportation-related products is strongly preferred.

Responsibilities

Develop and execute sales activities to increase sales and leasing of new and pre-owned motorcoaches in the assigned territory.
Identify and develop prospective customers, including commercial fleet operators and transportation providers.
Maintain and grow existing accounts through customer engagement and identification of additional business opportunities.
Conduct customer visits, sales presentations, vehicle demonstrations, and product discussions.
Assess customer fleet requirements and recommend suitable vehicle configurations and transportation solutions.
Monitor territory performance, market penetration, competitive activity, and emerging business opportunities.
Maintain current knowledge of motorcoach products, industry developments, marketplace conditions, and competing offerings.
Represent ABC Companies professionally at customer meetings, industry events, and other business development activities.
Manage sales from initial engagement through quotation, negotiation, order placement, and vehicle delivery.
Prepare and present vehicle quotations, proposals, and sales or lease documentation.
Negotiate vehicle pricing and trade-in values in line with company guidelines and approval processes.
Present, operate, and explain ABC motorcoach products and related features.
Coordinate incoming and outgoing motorcoach inspections to confirm vehicles meet agreements and specifications.
Coordinate with internal departments on financing, insurance requirements, and transaction documentation.
Assist Credit and Collections with customer-related matters as requested.
Address customer questions and coordinate resolution of sales-related issues.
Serve as the primary contact for assigned accounts throughout the sales lifecycle.
Maintain communication with customers about quotations, orders, vehicle availability, delivery schedules, and transaction status.
Coordinate internal follow-through on customer requests and commitments, and identify opportunities for customer retention and account growth.
Maintain current CRM records of prospects, customer interactions, quotations, orders, sales, and leases.
Submit weekly sales activity reports to the Senior Vice President of Sales.
Track and report customer visits, sales opportunities, pipeline activity, deliveries, financing status, and other relevant sales information.
Monitor sales performance against territory objectives and provide forecasts and market intelligence to sales leadership.
Use sales automation tools and business applications to manage customer relationships and daily sales activity.
Partner with Sales leadership and internal departments, maintain professional business relationships, and comply with company policies, sales procedures, and applicable regulations.
Obtain and maintain required commercial driving qualifications within established timelines.
Perform other duties as assigned to support sales operations and organizational objectives.