Safety Service Patroller - Virginia Beach

AECOM • Virginia Beach, VA

9d • Onsite

About The Position

AECOM is hiring customer-focused Safety Service Patrol Operators in Virginia Beach and Hampton, Virginia. The position patrols and monitors an assigned interstate segment using an AECOM-provided vehicle, helping safeguard motorists and support roadway safety and mobility. Operators communicate with the public and multiple agencies and report to the Safety Service Patrol Supervisor and Management Team. Pay is $22.00 per hour.

The Safety Service Patrol operates 7 days a week, 365 days per year. Schedules are set in advance according to operational needs, may vary, and include on-call duties. Employees must successfully complete certification training and functional tests for the essential job functions. This is an onsite position at client locations and does not include relocation benefits or sponsorship for United States work authorization. Overtime hours and pay are available.

Operators receive highly visible reflective uniforms and drive specially marked vehicles. The job involves working outdoors in variable conditions, frequent vehicle operation, and physical work around moving equipment. AECOM requires an in-person Day 1 onboarding at an AECOM office location for all new hires.

Requirements

• High school diploma or GED, or one year of relevant work experience in lieu of education.
• At least 18 years of age.
• Valid driver's license and a clean driving record for the past three years, including no license suspension or single violation treated by the DMV as worth six demerit points.
• Pass state and federal criminal history/security background checks and the Virginia Department of Transportation fingerprint-based Criminal History Records Check.
• Pass a pre-employment drug screen and participate in the mandatory random drug screening process.
• Participate in monthly motor vehicle record monitoring and maintain a satisfactory driving record as a condition of employment.
• Ability to work outdoors in uneven terrain and variable conditions, including heat, cold, moisture, dust, dryness, noise, and exposure to automotive-related chemicals.
• Ability to frequently operate vehicles and work around heavy, moving, dangerous equipment; often stand and walk.
• Ability to lift up to 85 pounds and lift a 40-pound tool bag.
• Ability to pull or drag a force gauge to produce 160 ft./lbs. of force with a contact point 36 inches off the ground.
• Ability to perform repetitive bending, stooping, squatting, kneeling, or crouching, and occasionally work with arms above shoulder level.
• Ability to perform fine motor skills and hand gripping or squeezing for hand tools and equipment.
• Ability to occasionally work at heights below 4 feet, climb stairs, and ascend and descend vehicle steps.
• Successfully complete functional tests for each identified essential job function.
• Successfully complete certification training.
• Ability to drive and patrol an assigned interstate roadway segment using an AECOM-provided vehicle.

Nice To Haves

• Five years of driving experience.
• Prior Safety Service Patrol Operator experience.
• Knowledge or experience with incident management techniques.
• Radio and telecommunications experience.
• Possess or be willing and able to obtain CPR certifications.
• Basic competency using computers, such as laptops and smart pads.
• Working knowledge of basic automotive repair.
• Positive customer service attitude toward coworkers and external customers.
• Geographic familiarity with the regional freeway system and arterial roads.

Responsibilities

• Establish temporary traffic control for emergency responders and provide scene assistance.
• Detect incidents and disruptions in traffic.
• Clear roadway obstructions and debris.
• Support reversible roadway and high-occupancy vehicle gate and tunnel operations to help ensure safe, incident-free lane changes.
• Assist motorists with tire changes, fuel to reach the nearest gas station, jump starts, water for overheating radiators, phone access to contact towing or recovery services, and directions.
• Patrol and monitor an assigned segment of interstate roadway using an AECOM-provided vehicle.
• Communicate with the public and multiple agencies.
• Report highway maintenance issues.

Benefits

• Medical, dental, and vision benefits.
• Life and AD&D insurance.
• Disability benefits.
• Paid time off and leaves of absence.
• Voluntary benefits and perks.
• Flexible work options.
• Well-being resources and an employee assistance program.
• Business travel insurance.
• Service recognition awards.
• Retirement savings plan.
• Employee stock purchase plan.
• Overtime hours and pay are available.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED