Safety Service Patroller - Hampton

AECOM•Hampton, VA

7d•Onsite

About The Position

AECOM is hiring Safety Service Patrol operators in Virginia Beach and Hampton, Virginia. Patrollers help safeguard motorists on interstate highways by keeping roadways clear of debris, reporting maintenance issues, responding to incidents, and assisting stranded motorists. The program operates 24 hours a day, seven days a week, 365 days a year. Schedules are set in advance based on operational needs, may vary, and include on-call duties. Successful completion of certification training is required. The position reports directly to the Safety Service Patrol Supervisor and Management Team and involves communicating with the public and multiple agencies. Operators use an AECOM-provided, specially marked vehicle and wear a highly visible reflective uniform. This is an onsite, client-site position and is not remote. The role pays $22 per hour, with overtime opportunities available. Employment is contingent on successfully completing functional tests for the position’s essential functions.

Requirements

High school diploma or equivalent (GED), or one year of relevant work experience in lieu of education.
At least 18 years of age.
Ability to drive an AECOM-provided vehicle while patrolling and monitoring an assigned interstate roadway segment.
Pass state and federal criminal history and security background checks, including Virginia Department of Transportation fingerprint-based Criminal History Records Check.
Valid driver’s license and a clean driving record for the last three years, with no license suspension or single violation treated by the DMV as worth six demerit points.
Maintain a satisfactory driving record as a condition of employment and participate in monthly motor vehicle record monitoring.
Pass a pre-employment drug screen and participate in mandatory random drug screening.
Physically able, with or without accommodation, to work outdoors in uneven terrain and variable conditions, including heat, cold, moisture, dust, dryness, noise, and automotive-related chemicals.
Able to frequently operate vehicles and work around heavy, moving, dangerous equipment, and often stand or walk.
Able to lift up to 85 pounds and lift a 40-pound tool bag.
Able to pull or drag a force gauge to produce 160 ft./lbs of force with a contact point 36 inches off the ground.
Able to perform repetitive bending, stooping, squatting, kneeling, or crouching, and occasionally work with arms above shoulder level.
Able to perform fine motor skills and hand gripping or squeezing for tools and equipment such as levers, jack handles, air compressors, and jumper cables.
Able to occasionally work at heights of less than four feet, climb stairs, and ascend or descend vehicle steps.
Successfully complete functional tests for each identified essential function.
Attend in-person Day 1 onboarding at an AECOM office location.

Nice To Haves

Five years of driving experience.
Prior Safety Service Patrol Operator experience.
Knowledge or experience with incident management techniques.
Radio and telecommunications experience.
Possess or be willing and able to obtain CPR certifications.
Basic competency using computers such as laptops and smart pads.
Working knowledge of basic automotive repair.
Positive customer service attitude toward both coworkers and external customers.
Geographic familiarity with the regional freeway system and arterial roads.

Responsibilities

Establish temporary traffic control for emergency responders and provide scene assistance.
Detect incidents and disruptions in traffic.
Clear obstructions and debris from roadways.
Support reversible roadway and high-occupancy vehicle gate and tunnel operations to ensure safe, incident-free lane changes (ERO only).
Assist motorists with tire changes, fuel to reach the nearest gas station, jump starts, water for overheating radiators, phone access to contact tow or recovery services, and directions.
Patrol and monitor an assigned segment of interstate roadway using an AECOM-provided vehicle.
Report highway maintenance issues.
Communicate with the public and multiple agencies.
Participate in the monthly motor vehicle record monitoring program and maintain a satisfactory driving record.
Complete certification training and pass functional tests for the position’s essential functions.