Safety Service Patroller - Virginia Beach

AECOM•Virginia Beach, VA
•Onsite

About The Position

AECOM is hiring customer-focused Safety Service Patrol Operators in Virginia Beach and Hampton, Virginia. The role patrols and monitors an assigned interstate segment using an AECOM-provided vehicle, helping safeguard motorists and support safe, reliable traffic operations. Operators report to the Safety Service Patrol Supervisor and Management Team and communicate directly with the public and multiple agencies. Pay is $22 per hour. The Safety Service Patrol operates seven days a week, year-round. Schedules are based on operational needs, provided in advance, may vary, and include on-call duties. Successful completion of certification training is required. Operators receive highly visible reflective uniforms and drive specially marked vehicles. This is an on-site position at client locations. It requires frequent vehicle operation and work outdoors in variable conditions and around moving equipment. Candidates must successfully complete functional tests for the position’s essential functions. Overtime opportunities are available. The position does not include sponsorship for U.S. work authorization or relocation benefits.

Requirements

  • High school diploma or GED, or one year of relevant work experience in lieu of education.
  • At least 18 years of age.
  • Ability to drive an AECOM-provided vehicle while patrolling and monitoring an assigned interstate roadway segment.
  • Pass state and federal criminal history/security background checks and the Virginia Department of Transportation fingerprint-based Criminal History Records Check (CHRC).
  • Valid driver's license and a clean driving record for the previous three years, with no license suspension or single violation treated by the DMV as worth six demerits.
  • Participate in monthly motor vehicle record monitoring and maintain a satisfactory driving record as a condition of employment.
  • Pass a pre-employment drug screen and participate in mandatory random drug screening.
  • Physically able, with or without accommodation, to work outdoors in variable conditions and around heavy, moving equipment and automotive-related chemicals.
  • Ability to lift up to 85 pounds and lift a 40-pound tool bag.
  • Ability to pull or drag a force gauge to produce 160 ft./lbs of force with a contact point 36 inches off the ground.
  • Ability to perform repetitive bending, stooping, squatting, kneeling, or crouching, and occasionally work with arms above shoulder level.
  • Ability to perform fine motor skills and grip or squeeze hand tools and equipment, including levers, jack handles, air compressors, and jumper cables.
  • Ability to occasionally work at heights under four feet, climb stairs, and ascend and descend vehicle steps.
  • Successfully complete functional tests for each identified essential function.
  • Successfully complete required certification training.

Nice To Haves

  • Five years of driving experience.
  • Prior Safety Service Patrol Operator experience.
  • Knowledge or experience with incident management techniques.
  • Radio and telecommunications experience.
  • Possess or be willing and able to obtain CPR certifications.
  • Basic competency using computers such as laptops and smart pads.
  • Working knowledge of basic automotive repair.
  • Positive customer service attitude toward coworkers and external customers.
  • Geographic familiarity with the regional freeway system and arterial roads.

Responsibilities

  • Establish temporary traffic control for emergency responders and provide scene assistance.
  • Detect incidents and disruptions in traffic.
  • Clear obstructions and debris from roadways.
  • Support reversible roadway and high-occupancy vehicle gate and tunnel operations to ensure safe lane-change functions (ERO only).
  • Assist motorists with tire changes, fuel to reach the nearest gas station, jump starts, water for overheating radiators, phone access to contact towing or recovery services, and directions.
  • Patrol and monitor an assigned segment of interstate roadway using an AECOM-provided vehicle.
  • Communicate with the public and multiple agencies.

Benefits

  • Medical benefits
  • Dental benefits
  • Vision benefits
  • Life and AD&D benefits
  • Disability benefits
  • Paid time off
  • Leaves of absence
  • Voluntary benefits
  • Perks
  • Flexible work options
  • Well-being resources
  • Employee assistance program
  • Business travel insurance
  • Service recognition awards
  • Retirement savings plan
  • Employee stock purchase plan
  • Overtime opportunities and pay
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