Safety & Security Specialist - PM Shift

Sensei Wellness Holdings•Rancho Mirage, CA
•Onsite

About The Position

The Safety & Security Specialist performs security department operations while providing a welcoming, guest-service-oriented first point of contact for guests and team members. The role protects people and property, responds to emergencies and incidents, promotes a safe and accident-free workplace, and assists with implementing accident-prevention programs. The position supports safety and security across the resort and may assist teams across departments to help provide a seamless guest experience. The specialist identifies and investigates security violations, coordinates with law enforcement as needed, maintains incident reporting, implements safety programs, manages deliveries and controlled access, and monitors property removals. The role also monitors and tests security and fire-protection equipment, identifies hazards, responds to emergencies, completes required documentation, and helps train employees in safety procedures. The position requires PM shifts, weekends, and holidays.

Requirements

  • Must be able to work PM shifts, weekends, and holidays.
  • Demonstrated knowledge of security regulations and procedures and OSHA regulations; knowledge of CalOSHA regulations is a plus.
  • Ability to manage priorities and workflow, handle multiple projects and deadlines, and adapt enthusiastically to changing priorities.
  • Ability to accurately complete and maintain detailed forms and reports.
  • Ability to accurately interpret and implement complex laws, regulations, and policies.
  • Strong interpersonal skills and ability to work effectively with a diverse range of people at all organizational levels.
  • Good judgment and ability to make timely, sound decisions.
  • Ability to respond promptly to and handle emergencies competently.
  • Valid driver’s license and acceptable moving vehicle record (MVR).
  • CPR certification.
  • High school diploma or equivalent.
  • At least two years of related experience or equivalent in law enforcement, private protection, or corporate safety and security.

Nice To Haves

  • Bachelor’s degree (B.A./B.S.) in a related field or equivalent.
  • Demonstrated knowledge of CalOSHA regulations.

Responsibilities

  • Identify security violations and take reasonable action to protect facilities, guests, property, and employees.
  • Investigate security violations and company-policy infractions, coordinate with outside law enforcement when needed, and create and maintain incident-reporting procedures.
  • Implement IIPP and safety programs to reduce accidents and injuries.
  • Receive and track company and guest deliveries and ensure secure, timely delivery to the intended party.
  • Follow established safety policies and procedures in compliance with Riverside County, CalOSHA, and federal OSHA requirements.
  • Participate in safety training and provide training in programs such as First Aid, AED, TIPs, and emergency procedures.
  • Monitor gates and access-controlled points; admit or deny access as directed, issue temporary badges and identification, and provide directions.
  • Respond immediately to emergencies, including fires, medical emergencies, confined-space rescues, undesirable conduct, policy or civil-law violations, and hazardous-material incidents.
  • Monitor property removed from restricted buildings or company premises to ensure proper authorization.
  • Monitor, test, document, and recommend improvements to security and fire-protection systems and equipment.
  • Document and report irregularities, incidents, and emergency actions; prepare required reports and paperwork.
  • Identify potential safety hazards throughout the property, report them, and offer recommendations to the Manager of Safety & Security.
  • Perform duties safely, comply with safety policies and departmental guidelines, complete required training and certifications, and report faulty equipment, supply or maintenance needs, hazards, injuries, and other concerns to a supervisor.
  • Provide warm, sincere, professional, and welcoming interactions; take ownership of guest requests and follow up on complaints, questions, and concerns.
  • Maintain grooming and hygiene standards and wear the uniform as directed; protect the confidentiality and security of guests.
  • Promote company values, teamwork, cooperation, and departmental objectives in interactions with internal and external customers.
  • Assist teams across departments as needed to support a seamless guest flow throughout resort spaces.
  • Perform other duties as assigned.

Benefits

  • Competitive salary.
  • Medical insurance, including 100%-paid HMO coverage, plus dental, vision, life, disability, and voluntary insurance plans.
  • Employee Assistance Program.
  • 401(k) plan with matching.
  • Tax savings benefits plans.
  • Healthcare Flexible Spending Account (FSA) savings plan.
  • Monthly wellbeing allowance for wellness- or wellbeing-related expenses.
  • Employee discount program.
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