Safety & Security Agent

Menzies Aviation•Houston, TX

1d•Onsite

About The Position

The Safety & Security Agent supports safe and secure flight turnarounds at an airport. The role screens passengers, baggage, cargo, and other property using approved procedures and equipment; controls access to secure areas; verifies identification and travel documents; monitors assigned areas; and conducts patrols. The agent responds to security incidents and emergencies, enforces airport and company requirements, completes required reports, coordinates with authorized airport and airline personnel, and participates in the company’s Safety Management System (SMS). Employees are expected to follow applicable safety, security, legal, regulatory, and company requirements; report hazards, incidents, and immediate concerns; perform duties in accordance with training and procedures; and maintain required qualifications and credentials. The position is based in a fast-paced airport environment and requires situational awareness, professional customer service, and scheduling flexibility. Duties may involve terminal, gate, ramp, aircraft, and other operational areas, varying noise levels and weather, and extended periods of standing and walking.

Requirements

Must be at least 18 years of age.
High school diploma or equivalent.
Ability to successfully complete required background checks and obtain and maintain applicable airport/security credentials.
Basic computer skills for completing reports and using applicable monitoring or security systems.
Valid driver’s license if required for the position.
Ability to work collaboratively with employees, management, airline representatives, airport personnel, law enforcement, and other service providers.
Strong commitment to safety, security, professionalism, and customer service.
Ability to handle sensitive and confidential information appropriately.
Strong customer service and interpersonal skills.
Strong organizational and time-management skills.
High attention to detail and situational awareness.
Ability to remain calm and professional under pressure.
Effective problem-solving and conflict-resolution skills.
Dependable, punctual, and flexible with scheduling.
Ability to communicate effectively with people from diverse backgrounds.
Ability to stand and walk for extended periods, including shifts of up to 8–10 hours.
Ability to frequently bend, stoop, kneel, and reach.
Ability to lift, carry, push, and pull up to 30 pounds.
Ability to perform repetitive security, inspection, monitoring, and documentation tasks.
Ability to work in airport terminal, gate, ramp, aircraft, and other operational environments as assigned, including environments with varying noise levels and weather conditions.
Ability to work mornings, evenings, overnight shifts, weekends, holidays, and overtime as operationally required.

Nice To Haves

Previous security, aviation, law enforcement, or military experience is preferred, but not required.

Responsibilities

Support the coordination of safe and secure flight turnarounds.
Screen passengers, baggage, cargo, and other property using approved security procedures and equipment.
Control and monitor access to secure and restricted areas of the airport.
Verify identification, credentials, and travel documents as required.
Monitor assigned security areas and report suspicious activity or potential security concerns.
Conduct routine patrols of terminals, gates, ramp areas, aircraft, and other assigned locations.
Respond promptly and professionally to security incidents, alarms, and emergencies.
Enforce airport security requirements and company policies and procedures.
Maintain vigilance while providing professional customer service.
Complete security, incident, and other required reports accurately and promptly.
Coordinate with airport authorities, law enforcement, airline representatives, and other authorized personnel as required.
Participate actively in the company’s Safety Management System (SMS).
Follow workplace health and safety requirements and applicable aviation safety and security standards.
Report hazards, near misses, incidents, accidents, dangerous occurrences, and serious or immediate safety or security concerns in accordance with company procedures.
Attend required training courses and maintain applicable qualifications and credentials.
Perform other duties as assigned.