PT St. Andrews Safety Associate

Richland Library•Columbia, SC
•Onsite

About The Position

Richland Library is hiring a part-time Safety Associate at its St. Andrews location in Columbia, South Carolina. The position protects library premises, property, equipment, customers, and staff through regular patrols, observation, emergency response, policy communication, and enforcement. It also involves customer service, maintaining security records, and keeping exterior areas clean, orderly, and safe. The associate may provide security at other library locations and events and assist with other limited library duties as needed. The scheduled hours are Sunday from 1:30–6:15 p.m., Monday and Wednesday from 5:15–8:15 p.m., and alternating Fridays and Saturdays from 8:45 a.m.–6:15 p.m. Evening or weekend meetings and events may also be required. Starting pay is $17.25 per hour, depending on qualifications, experience, and internal equity. The position is classified as non-exempt. The posting is open until filled.

Requirements

  • High school diploma or GED.
  • One year of directly related experience in security and/or law enforcement, or an equivalent combination of education, certification, training, and/or experience.
  • May be required to possess and maintain a valid South Carolina driver’s license and be able to drive a library-owned vehicle in accordance with established policies, procedures, and safety guidelines.
  • For after-hours alarm response, be immediately available and have reliable transportation to the necessary locations.

Responsibilities

  • Demonstrate enthusiastic, outgoing, customer-service-oriented engagement and apply Richland Library’s brand promises in interactions with customers and colleagues.
  • Provide welcoming, professional, and respectful assistance to diverse customers and identify and meet their individual needs.
  • Patrol interior rooms and exterior grounds, moving regularly between areas to protect library premises, property, and equipment.
  • Observe unusual activities and behaviors on library property and respond appropriately using sound judgment and knowledge of library policies and procedures.
  • Respond to fire and burglar alarms after hours when contacted by the alarm company, police, or a supervisor.
  • Assist customers and staff during security and safety emergencies, including administering emergency CPR or first aid.
  • Follow organizational, County, public health, and safety guidelines; work safely and report hazards according to established procedures.
  • Interpret, communicate, and enforce library policies, procedures, and rules with customers, security workers, and other staff.
  • Communicate safety, security, and general library information.
  • Address disorderly customer behavior as needed, including correcting behavior, removing individuals, preventing harm, and notifying law enforcement when appropriate.
  • Maintain security reports and records.
  • Maintain the cleanliness, neatness, orderliness, and safety of exterior grounds and areas, including collecting and removing trash and addressing damage or unsightly conditions.
  • Attend and participate in committee, staff, and professional group meetings, and keep abreast of trends and best practices.
  • Provide security at other library locations and special events as needed.
  • Attend evening and/or weekend meetings and events as required by organizational responsibilities.
  • Assist with monitoring and administering staff parking as needed.
  • Assist library staff with limited aspects of their job duties as needed.
  • Locate certain customers and relay messages from outside callers within appropriate guidelines.
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