Safety and Security Supervisor

Canyon Ranch • Spicewood, TX

3d

About The Position

The Safety and Security Supervisor leads the Security team’s daily operations and provides guidance, support, and leadership when Security Management is absent. The role helps maintain a safe and secure environment for guests and colleagues through property patrols, security gate duties, and surveillance monitoring. It responds to security concerns, incidents, and emergencies, follows established procedures, and supports compliance with OSHA regulations, safety standards, and security protocols. The supervisor also helps train and schedule the team, supports performance management and administrative work, and maintains accurate records and confidential information appropriately. The position combines security operations with guest service in a luxury hospitality setting.

Requirements

• High school diploma, GED, or equivalent.
• Three to five years of experience in security or a related field.
• Previous security or law enforcement experience.
• Minimum age of 21.
• At least two years of licensed driving experience.
• Valid driver’s license with a clean driving record.
• CPR and First Aid certification within the first three months of employment.
• Ability to operate medical, fire alarm, and communications equipment.
• Proficiency in Microsoft Office applications and other relevant computer systems.
• Strong written and verbal communication, problem-solving, and organizational skills.
• Ability to exercise sound judgment, remain composed under pressure, and prevent or respond effectively to stressful situations and emergencies.

Nice To Haves

• Experience in a hospitality or luxury service environment.

Responsibilities

• Supervise and lead the Security team in daily operations, providing guidance, support, and leadership in the absence of Security Management.
• Monitor the property through regular patrols, security gate duties, and surveillance systems.
• Respond to security-related concerns, incidents, and emergencies using sound judgment and established procedures.
• Ensure compliance with OSHA regulations, safety standards, and established security protocols.
• Ensure proper operation of medical, intrusion, and fire alarm systems.
• Provide exceptional guest service and foster a welcoming, safe, and secure environment consistent with Canyon Ranch’s mission and luxury hospitality standards.
• Assist with team training, scheduling, performance management, and administrative responsibilities.
• Maintain accurate records and handle confidential information appropriately.

Benefits

• Use of services and facilities, including the spa, fitness classes, lectures, and overnight stays at Canyon Ranch locations nationwide.
• Health, dental, and vision plans after 30 days of employment.
• 25 days of personal and holiday time off, including vacation, sick time, and holidays.
• Supplemental health care options, including accidental, critical illness, and hospital care coverage.
• Employer-paid life insurance.
• Employee Assistance Program.
• Paid maternity leave.
• Supportive, collaborative work environment with opportunities for professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED