Safety Ambassador

Block by Block • Nashville, TN

4d • Onsite

About The Position

Safety Ambassadors patrol the city on foot or Segway to provide a visible, uniformed presence that deters unwanted behavior and activity. They watch for and report concerning or criminal activity, address low-level quality-of-life violations courteously, and provide information, assistance, directions, and recommendations to downtown workers, residents, and visitors. The role also includes making visits to district businesses, preparing incident, property condition, and daily activity reports, and maintaining professional conduct in compliance with applicable laws, policies, procedures, and company standards.

The position involves mid or second shifts: 10:00 a.m. to 6:30 p.m. or 2:00 p.m. to 10:30 p.m.; days off are to be determined. The role requires continuous outdoor patrol during an eight-hour shift, with normal breaks, and work in all weather conditions using provided inclement-weather gear. Pay is $20.00 per hour, and overtime may be available.

Requirements

• Physical capacity to ride a Segway or patrol continuously during an eight-hour shift, with normal breaks.
• Ability to work outdoors in all conditions using provided inclement-weather gear.
• Ability to speak, read, and write English well enough to create basic sentences.
• Ability to communicate clearly with tourists, locals, and residents.

Responsibilities

• Circulate through an assigned zone in uniform to deter unwanted activity through a visible presence.
• Observe and report unwanted behavior or criminal activity to local authorities using established communication methods.
• Accurately describe people, vehicles, and other identifiers when reporting activity.
• Firmly and courteously request compliance from people engaging in low-level quality-of-life violations, including aggressive or non-aggressive panhandling, loitering, and disruptive behavior.
• Greet pedestrians and provide visitors with directions, information about the city, and recommendations.
• Visit district businesses a specified number of times to share information and make professional contacts on behalf of the customer.
• Prepare written incident reports, property condition reports, and daily reports documenting shift activities.
• Maintain a positive, professional environment in compliance with applicable laws, regulations, policies, procedures, and company standards.
• Document activities using the SMART System.

Benefits

• Medical, dental, and vision benefits.
• Option to contribute to a 401(k) plan.
• Paid monthly parking.
• Paid uniforms and Shoes for Crews.
• Monthly company-sponsored training and appreciation events with the team.
• Employee recognition programs.
• Weekly pay by direct deposit to a bank account, or through an ADP-issued pay card.
• Leadership program intended to support success and advancement as a leader.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed