SafePoint Implementation Specialist

Loomis•Houston, TX

About The Position

The SafePoint Implementation Specialist develops Loomis’ SafePoint product and solution configuration and manages onboarding and implementation processes for assigned clients. The position reports to the Implementation Specialist Manager. It also coordinates SafePoint logistics, equipment inventory, vendor ordering, and implementation planning so devices, parts, and support materials are available on schedule. The specialist is accountable for end-to-end implementation, resource scheduling, stakeholder communication, and maintaining the implementation process. The role ensures the timely, professional installation, implementation, and training of the SafePoint solution. It requires developing subject-matter expertise in SafePoint and its applications, using project-management and communication skills to deliver successful implementations, and pursuing continuous improvement and customer satisfaction. The position coordinates equipment allocation, shipping, delivery tracking, installation readiness, and inventory availability across projects. It works with Planning, Operations, vendors, and service partners to forecast deployment needs and align orders with client schedules. The specialist tracks order status, delivery commitments, backorders, and inventory risks, escalating issues that could delay implementations. The role also maintains client and vendor relationships, identifies ways to improve the product’s sales, installation, and operation, and undertakes special projects and other duties as assigned.

Requirements

Minimum of 5 years of operational process improvement experience.
Proven project management and Quality systems implementation experience.
Excellent communication skills.
Ability to travel up to 10%.
Ability to influence management.
Strong organizational skills and ability to manage multiple implementation schedules, equipment requirements, and vendor follow-ups simultaneously.

Nice To Haves

Bachelor’s degree or technical institute degree/certificate in Business, Computer Science, Information Systems, or a related field; equivalent work experience may substitute.
Experience coordinating logistics, inventory tracking, vendor ordering, or supply planning.

Responsibilities

Manage end-to-end SafePoint implementation, including resource scheduling, stakeholder communication, installation, implementation, and training.
Study the SafePoint product offering and implementation project plan and develop subject-matter expertise in the solution and its applications.
Coordinate SafePoint equipment logistics, including device allocation, shipment timing, delivery tracking, installation readiness, and inventory availability.
Work with Planning, Operations, vendors, and service partners to forecast deployment needs and align ordering schedules with client implementation dates.
Monitor purchase requests, vendor order status, delivery commitments, backorders, and escalation needs to prevent implementation delays.
Track inventory on hand, committed to projects, in transit, and at risk, bringing risks requiring management attention to visibility.
Use project-management skills to deliver comprehensive, problem-free implementations.
Communicate and influence coworkers, clients, and end-user customers to support successful project completion.
Maintain positive, professional, and proactive relationships with company stakeholders, clients, and vendors.
Evaluate and improve implementation processes for efficiency, profitability, and customer satisfaction.
Continue developing client relationship management and engagement skills, and explore additional ways Loomis can provide value.
Undertake special projects assigned by the Product Management team and other duties as assigned.